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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Amelia P.
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Thank you!
January 9, 2018

Thank you! Everything was awesome nice flowers for my moms birthday!

Date of experience: January 9, 2018
Patricia A.
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Buying from you flowers was very satisfying experience.

Date of experience: January 9, 2018
sami s.
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Flowers were perfect
January 9, 2018

Flowers were perfect

Date of experience: January 9, 2018
Debbie W.
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Recipient has allergies to lilies
January 9, 2018

Recipient has allergies to lilies. So that flowers were basically thrown away.

Date of experience: January 9, 2018
LK L.
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This purchase was a complete rip off!
January 9, 2018

This purchase was a complete rip off! I've ordered flowers from you before that's why I came back to use your services but after paying for what my friend received I'll be using other company. I would have understood if it was the 'regular' arrangement, but I picked the 'deluxe' instead, and the arrangement looked very poor. It looked nothing like shown in the picture.

I'm so unhappy with this purchase.

Ms. Olivares

Date of experience: January 9, 2018
Heidi B.
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My friend loved her flowers
January 9, 2018

My friend loved her flowers.

Date of experience: January 9, 2018
claudia Y.
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Awesome company and will use again and again
January 9, 2018

Awesome company and will use again and again

Date of experience: January 9, 2018
Ken P.
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Wow!
January 9, 2018

Wow! The order was delivered hours ahead of time Excellent job!

Date of experience: January 9, 2018
zr R.
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Fast and easy
January 9, 2018

Fast and easy. Flowers delivered on time.

Date of experience: January 9, 2018
Lucy L.
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So far so good
January 9, 2018

So far so good - will see what the response is from the recipient. She said "they are beautiful!"

Date of experience: January 9, 2018
Parker G.
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The flowers were delivered one day early, before my anniversary, ruining the surprise. I'd like a refund for ruining the surprise.

Date of experience: January 9, 2018
Jeffrey B.
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One of the arrangements was perfect and I was happy. The flowers from Sofia's was not good.

Date of experience: January 9, 2018
N E.
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I found your customer service department to be understanding, helpful and efficient.

Date of experience: January 9, 2018
Kathy T.
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Would have liked to see total cost sooner in the process rather than the very end. Appreciated the call prior to delivery to be sure someone was home.

Date of experience: January 9, 2018
Jane F.
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Flowers were sent to another state to a nursing rehab facility but everything seemed to go well and she liked them.

Date of experience: January 9, 2018
Pam W.
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Customer service is great, but sometimes the person on the other end does not answer the question and just tries to put an order in. I like the ease of using the online ordering!

Date of experience: January 9, 2018
Melissa T.
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Easy fast and efficient
January 9, 2018

Easy fast and efficient

Date of experience: January 9, 2018
Cristen K.
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I was told my shipping would be free but it wasn't. At least I got my 12.31 discount.The product I received looked nothing like the online picture. I was very unhappy. It also died within 3 days of receipt.

Date of experience: January 9, 2018
Cheryl M.
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I have no complaints
January 9, 2018

I have no complaints. Flowers arrived as promised and recipient was very happy with them.

Date of experience: January 9, 2018
Shirley E.
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I received different offers from different sources (i.e. 20% off, 15% off, $12.99 rewards, and another offer for free shipping if I completed my order. However, ALL the offers amounted to nearly the same total price. The item price was jacked up and then the corresponding discount applied to equal the same price as the other discounts. Essentially, there was no discount or rewards dollars applied...complete false advertising!

Date of experience: January 8, 2018