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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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ADELE Z.
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Very unhappy with the flowers
January 12, 2018

Very unhappy with the flowers. Not at all what I expected. Flower arrangement looked cheap and didn't even fill the vase. Horrible.

Date of experience: January 11, 2018
Mary E.
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I did not see the flowers
January 12, 2018

I did not see the flowers. I live in Ct. I sent them to my aunt in Pa. She said she got them and that they were yellow and blue. She didn't say much else. They were delivered a day later than I wanted, but I ordered them at 2:55 with the same day fee added. I guess that was too late in the day. The extra fee was refunded because they were delivered the next day which was okay.

Date of experience: January 11, 2018
Donna W.
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Is the Service/Handling charge the same thing as the delivery charge?

Date of experience: January 11, 2018
Kim G.
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The flowers was really pretty and the delivery was on time.

Date of experience: January 11, 2018
Karin C.
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It was very easy to order on line
January 12, 2018

It was very easy to order on line. The daily designer special looks awesome, and I can't wait to see it. K.C.

Date of experience: January 11, 2018
Virginia L.
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Disappointed in the size of the item
January 12, 2018

Disappointed in the size of the item. It was very small compared to the website and did not look real fresh

Date of experience: January 11, 2018
Kirsty E.
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For $66 I was surprised how little the balloon bouquet was. However, my friend was happy with it and that's what counts.

Date of experience: January 11, 2018
Marilyn S.
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Great service and the product looks wonderful
January 12, 2018

Great service and the product looks wonderful

Date of experience: January 11, 2018
Sam E.
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I loved how quickly everything got put together but I was a little disappointed with the arrangement my recipient received. It didn't really resemble the one I'd selected online. I'd spent a good amount of time trying to decide which company to use and which arrangement to choose so it was frustrating to see that it didn't look like the one I'd picked. I felt like all that time was wasted.

Date of experience: January 11, 2018
papi X.
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Great site and delivery
January 12, 2018

Great site and delivery.

Date of experience: January 11, 2018
Donna A.
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The roses were perfect but I am very disappointed with the decorative case- I was charged over $12 for it and it was only big enough for a small narrow bunch of flowers, and definitely could not accommodate 2 dozen roses. Also it was a clear case with a plastic decorative insert - on the website it appears that the vase itself has the wording and pattern. Certainly if a vase is offered for purchase it should be the appropriate size.

Date of experience: January 11, 2018
Scott D.
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Happy i was able to order flowers online for delivery the night before i needed them.
The flowers didn't have as much POP as i thought i upgraded too.

Date of experience: January 11, 2018
Mary Z.
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Very easy site to use!
January 12, 2018

Very easy site to use! Have used before and flowers are amazing!

Date of experience: January 11, 2018
Zaira G.
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The flowers seemed to be already dying at time of arrival.

Date of experience: January 11, 2018
kara h.
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Beautiful selections on the website, even more beautiful in person!

Date of experience: January 11, 2018
kathy P.
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I did not get to see the flowers in person
January 12, 2018

I did not get to see the flowers in person. A photo was sent to me by a relative that was present at the funeral. It doesn't look exactly like the photo shown online but overall it looks really good.

Date of experience: January 11, 2018
Heidi D.
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The arrangement was beautiful and the recipient was happy with them as they were a surprise to begin with.

Date of experience: January 11, 2018
Anna K.
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Easy!
January 12, 2018

Easy! Thank you!

Date of experience: January 11, 2018
Judy U.
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Only one or two questions turned onto a few more
January 12, 2018

Only one or two questions turned onto a few more

Date of experience: January 11, 2018
Angie Y.
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What i picked out and paid for was not even close to what eas delivered. I should be refunded.

Date of experience: January 11, 2018