Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Patty Y.
0 reviews
0 helpful votes
Follow Patty Y.
Unfollow Patty Y.
Share Review
Report Review

It is so easy, i am however careful of what I order.

Date of experience: February 5, 2018
Lois T.
0 reviews
0 helpful votes
Follow Lois T.
Unfollow Lois T.
Share Review
Report Review

I recommend having a place to add any comments or requests when making a purchase. I was happy with my order, but I would of liked to order a specific flower/color if available.

Date of experience: February 5, 2018
Malorie S.
0 reviews
0 helpful votes
Follow Malorie S.
Unfollow Malorie S.
Share Review
Report Review

I am very happy with the service, the delivery person and the flowers. They are beautiful, my sister loved them and the delivery person was great and worked with a small situation (locked gate) so that my sister could still get her flowers. I okayed her to reach in and leave them on the inside of the gate for my sister to find later...she did that and she agreed to send me a text message with a pic so I could see how they looked. She was very sweet and accommodating thank you so much! Great company I will definitely use you again.

Date of experience: February 5, 2018
Karen G.
0 reviews
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

I received an email saying flowers were delivered but they weren't. That prompted worry that I wouldn't receive flowers today, frustration by thinking who would steal my flowers, and time wasted calling your 800 number. The flowers were delivered about 15 minutes ago and the delivery person was considerate and the flowers beautiful, but the vase is pink, not red as on the website, and the flowers are red, pink, and light orange, not like on the website.

Date of experience: February 5, 2018
Srividhya X.
0 reviews
0 helpful votes
Follow Srividhya X.
Unfollow Srividhya X.
Share Review
Report Review

Great
February 5, 2018

Great

Date of experience: February 5, 2018
Damian P.
0 reviews
0 helpful votes
Follow Damian P.
Unfollow Damian P.
Share Review
Report Review

The delivery florist triggered a delivered confirmation email several hours before the arrangement was delivered. In the current world where packages are snatched from peoples doorsteps and mailboxes, this was ill advised. It prompted the receiver to go looking for a delivery that was not there yet...including the residence office...and ultimately a call to FromYouFlowers.com to verify if it had actually been delivered.

It was confirmed that it had not been delivered...but was guaranteed to be there before 6pm, with an additional delivery confirmation.

The arrangement did not arrive until almost 7pm. The vase of the actual arrangement did not look anything like the one pictured and the the flowers were very dry and droopy with one of the roses falling off within 30 minutes of it's arrival.

The additional delivery confirmation email did not ever come. There was a satisfaction survey email that came the next day...and it is not going to be a good response. I never provide reviews, good or bad...but this experience is prompting me to do so.

Date of experience: February 5, 2018
Becky M.
0 reviews
0 helpful votes
Follow Becky M.
Unfollow Becky M.
Share Review
Report Review

Flowers were just like the picture
February 5, 2018

Flowers were just like the picture

Date of experience: February 5, 2018
Vonne A.
0 reviews
0 helpful votes
Follow Vonne A.
Unfollow Vonne A.
Share Review
Report Review

Second year using this company
February 5, 2018

Second year using this company. Mom is happy with the flowers! Recipient said the vase didn't have a ribbon around it.

Date of experience: February 5, 2018
Erica W.
0 reviews
0 helpful votes
Follow Erica W.
Unfollow Erica W.
Share Review
Report Review

So fast and easy!
February 5, 2018

So fast and easy! The prices were right in my budget!

Date of experience: February 5, 2018
Joshua H.
0 reviews
0 helpful votes
Follow Joshua H.
Unfollow Joshua H.
Share Review
Report Review

Ive ordered twice at fromyourflowers.com and the flowers have been great in terms of quality and lifespan. The service is great as well

Date of experience: February 5, 2018
Patricia W.
0 reviews
0 helpful votes
Follow Patricia W.
Unfollow Patricia W.
Share Review
Report Review

My parents were married 74 yr
February 5, 2018

My parents were married 74 yr. N the 2 arrangements were beautiful

Date of experience: February 5, 2018
Janet E.
0 reviews
0 helpful votes
Follow Janet E.
Unfollow Janet E.
Share Review
Report Review

I was feeling a bit insecure about the same-day delivery. But, my Dad received his flowers while he was still in the hospital. They brightened his day and he said that they were nice. REALLY nice! I also received a confirmation email. I appreciated the ease of the process and the follow up. Thank you. It meant a lot!

Date of experience: February 5, 2018
Karen A.
0 reviews
0 helpful votes
Follow Karen A.
Unfollow Karen A.
Share Review
Report Review

Easy to use website, navigation is user friendly
February 5, 2018

Easy to use website, navigation is user friendly.

Date of experience: February 5, 2018
Florida
1 review
2 helpful votes
Follow Carla W.
Unfollow Carla W.
Share Review
Report Review

2/5/18. Yesterday, I placed a same day delivery with expedited service and the flowers were not delivered. Nor was I contacted to be informed that the flowers I sent my mom would not be delivered. I emailed the company yesterday and this morning. Each time I was assured that I would be contacted as soon as they heard from the florists. I just called about and was informed that they received a message from the florist around 8 am this morning stating that they attempted delivery yesterday but were unable to make contact. There is a home security system with cameras and motion detectors. I get notified when anyone approaches my home and when someone rings the doorbell. Further, I have constant live feed. No florist every showed up to the house to deliver the flowers.

Date of experience: February 5, 2018
Nino V.
0 reviews
0 helpful votes
Follow Nino V.
Unfollow Nino V.
Share Review
Report Review

Quick and easy, more services like this
February 5, 2018

Quick and easy, more services like this.

Date of experience: February 5, 2018
Netta W.
0 reviews
0 helpful votes
Follow Netta W.
Unfollow Netta W.
Share Review
Report Review

Very pleased with delivery
February 5, 2018

Very pleased with delivery. Delivery person took the extra step to asuure timely delivery. Great job!

Date of experience: February 5, 2018
Patty A.
0 reviews
0 helpful votes
Follow Patty A.
Unfollow Patty A.
Share Review
Report Review

Quick and easy to place order
February 5, 2018

Quick and easy to place order.

Date of experience: February 5, 2018
David M.
0 reviews
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Things went smoother than expected
February 5, 2018

Things went smoother than expected. Very satisfied and will repeat as needed.

Date of experience: February 5, 2018
Linda S.
0 reviews
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Recipient was pleased
February 5, 2018

Recipient was pleased
Thank u

Date of experience: February 5, 2018
Amy A.
0 reviews
0 helpful votes
Follow Amy A.
Unfollow Amy A.
Share Review
Report Review

Hoping it's delivered as promised
February 5, 2018

Hoping it's delivered as promised

Date of experience: February 5, 2018