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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Awesome basket idea. Easy shopping.
Quick and easy. Flowers were left in the cold. The person I sent them to got them in time so they didn't freeze. Maybe something else can be done when weather is freezing,.
I have no complaints in the past, this is a different delivery, it's going to Hawaii and same day delivery so hopefully it will be there today Saturday on Feb 10,2018
Quick and easy. User friendly website.
The handling and service fee was included after I processed my payment. It would have been helpful to be made aware of that fee prior to final payment.
Great experience! I will order from fromyouflowers.com again.
This favorable review is based on the shopping and confirmed delivery. Because the item was a gift, I am not able to confirm that the products were five star, but I did receive a thank you text from the recipient which indicates that they appreciated the gift.
Overall not bad
I feel that your service and handling fee is disproportionate to the cost of the product. If I were able to walk into your shop and order the same item, I wonder if delivery would cost as much. I had clicked on the name of an actual florist and ended up on your site. Next time I'll be more careful and contact the florist directly. It's always a risk ordering from afar.
The plant I ordered for a funeral service was delivered on time. A picture of the beautiful plant was sent to me by a family member and I was very pleased with the quality.
Flowers were,beautiful
The only thing that bothers me is the fees that get added at the end. I think I am spending $50 on flowers, and at the end the cost is suddenly $80 when you add taxes and fees. It's rather shocking.
The service was great
Great quality flowers and fast delivery. Thank you!
Very pleased with the beautiful flower arrangement I chose.
Easy to use, connected to the shop nearest my relative, same day delivery was available.
The "Deluxe" price was different from the check out price. I went back to the original site to be sure I didn't make a mistake on my selection. Even with my ($13.81) and $14.99 delivery price, this was not what I expected to pay for my order. Overall, the flowers were very nice.
I ordered flowers for delivery to my friend in Los Angeles. She got in in time for her birthday. Price was good. She was happy. Thank you so much for making it happen!
I ordered flowers for a friends birthday. I paid extra to get delivered the next day by noon. When I called at 7:30 pm because the flowers had yet to be delivered. I was told that they would only give me a 20 percent refund. When I asked to speak with a manager. The customer service representative laughed at me and hung up. This is by far the worst experience I have ever had with any companies customer service. Also they failed on every level to deliver the service and goods I paid for.
Have ordered for years, never bad arrangement
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members