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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Paula S.
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Service and Handling a bit high!
March 3, 2018

Service and Handling a bit high!

Date of experience: March 2, 2018
Frank W.
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You do a great job!
March 3, 2018

You do a great job! -- Frank

Date of experience: March 2, 2018
Maria A.
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The arrangement was everything that I expected. Great job!

Date of experience: March 2, 2018
David S.
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Flowers were ok, but not the freshest
March 3, 2018

Flowers were ok, but not the freshest. We might get three days out of them.

Date of experience: March 2, 2018
K R.
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I chose to use this site because it was the best price. Flowers were on time & beautiful.

Date of experience: March 2, 2018
Shelley L.
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Hoping the quality of the fruit basket matches the picture and it did.

Date of experience: March 2, 2018
Philip B.
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Everything was delivered
March 3, 2018

Everything was delivered - but the price I was eventually presented with was 50% higher than the last figure I saw prior to placing the order. A bit sneaky, that.

Date of experience: March 2, 2018
Marcy A.
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I think overall everything went well
March 3, 2018

I think overall everything went well. The only thing I noticed is the vase that the flowers came in was not the same one I thought would come with it. The one I thought was gonna have a cross on it. No biggie but I liked that base better than the one that was sent with the flowers.

Date of experience: March 2, 2018
Rita A.
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Very easy
March 3, 2018

Very easy

Date of experience: March 2, 2018
William F.
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Great prices
March 3, 2018

Great prices. Site was very well done, easy to view and make my selection.

Date of experience: March 2, 2018
Debbie S.
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The price was good, but your website would not save the order I placed when I had to leave the site. I had to keep re -entering my order. I did not receive an email or any notice that my order was delivered. I had to call to find out what was going on. Then I find out my order was not delivered until late. I will never use this company again!

Date of experience: March 2, 2018
Gail M.
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Cant answer last Qs as i dont know if the flowers have been delivered?

Date of experience: March 2, 2018
Deborah S.
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I wish I had a comparison picture for the sizes. I thought by purchasing the "premium" size plant that it would be bigger, like floor size.
I was disappointed as was my pastor at the size.
This is a gift from our church to the deceased's daughter.

Date of experience: March 2, 2018
Kevin B.
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Very convient to order on line
March 2, 2018

Very convient to order on line. Liked the selections offered for the price range I requsted. Overall a very ggod service.

Date of experience: March 2, 2018
Robbin Q.
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I thought you were different from the others with 'add on' costs at the end. But nope, even worse! You didn't add the 14.99 'handling' fee until the very last screen. You got this order b/c I didn't feel like re-doing everything, but it's the one and only time. Edit: I received an offer for free S/H for life, post order.

Date of experience: March 2, 2018
Kenneth J.
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Quick order; the way I like it!
March 2, 2018

Quick order; the way I like it!

Date of experience: March 2, 2018
Barb X.
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So far it's been good
March 2, 2018

So far it's been good. Will make final review upon prompt satisfed delivery! Delivery received timely and satisfactory. Roses are full stems and picture shows them cut to fit size of vase which makes it not as beautiful as picture. (But a simple fix) Not sure all recipients know to cut stems down. Based on websites wording I was under the impression flowers were arranged by local shop prior to delivery.

Date of experience: March 2, 2018
Tom K.
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Fun size candies is an insult to a $35 dollar basket.

Date of experience: March 2, 2018
Dorothy J.
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I had flowers sent to a family member who said they were beautiful. They were delivered on time!

Date of experience: March 2, 2018
Sandra M.
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I'm very unhappy i ordered a totally different kind of flowers and what you people delivered was not almost close to my order i would like my money back I'm really disappointed..

Date of experience: March 2, 2018