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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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michael l.
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They were for my mom and she loved them thank you

Date of experience: March 4, 2018
Marion D.
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Service and handling fee is a bit much!
March 4, 2018

Service and handling fee is a bit much! And a surprise when reaching the review order screen.

Date of experience: March 4, 2018
Kimberly L.
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The recipient loved the arrangement
March 4, 2018

The recipient loved the arrangement

Date of experience: March 3, 2018
DELORES F.
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THE FLOWERS ARE ALWAYS BEAUTIFUL!
March 4, 2018

THE FLOWERS ARE ALWAYS BEAUTIFUL!

Date of experience: March 3, 2018
LISA T.
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I am very satisfied with my purchase and can't wait to use this site again. I sent an arrangement from Boston to Florida, not knowing which florist would provide my order. In the past I've used many different flower sites and I've always been left disappointed. It was always the same issue, where I chose an arrangement as shown, order placed and delivered, arrives as a completely different arrangement. This has been the first time where I'm happy with everything! All I can say is, Finally. Thank you so much!

Date of experience: March 3, 2018
Austin Z.
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I do not know when flowers were delivered
March 4, 2018

I do not know when flowers were delivered. I assume it was on time, but I have no proof of that.

Date of experience: March 3, 2018
Dr P.
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My family always use your company for all our delivery needs, we are always pleased with the floral or plant array that is delivered and have never encountered any issues. The customer service telephone support is excellent.

Date of experience: March 3, 2018
Shakira R.
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Pretty easy process
March 4, 2018

Pretty easy process. The person I sent them to loved them so much, said "They are so... beautiful!".

Date of experience: March 3, 2018
Sin F.
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It said it had been delivered but it had not
March 4, 2018

It said it had been delivered but it had not. After following up, this was rectified! Thank you Bianca.

Date of experience: March 3, 2018
Diane N.
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Quick & easy
March 4, 2018

Quick & easy

I appreciate the number of flower displays that are offered. It gave me plenty to select from. I'm sure my sister is enjoying the flowers. Thank you so much...(:

Date of experience: March 3, 2018
Lisa Q.
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Pretty easy website
March 4, 2018

Pretty easy website. Flowers were gorgeous!

Date of experience: March 3, 2018
David S.
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Wish there was more of a selection for younger children.

Date of experience: March 3, 2018
Julie E.
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The delivery service was fast and dependable, although I felt the price for the product was spendy I appreciated the fast and convenience of a quality gift delivered and the quality of service was great. I would definetly order from this merchant again.

Date of experience: March 3, 2018
Miriam K.
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It was easy and without complications!
March 4, 2018

It was easy and without complications!

Date of experience: March 3, 2018
Joi C.
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I love your selection, and I found your prices to be fair! The recipient says 'they are absolutely beautiful!'
Thank you!

Date of experience: March 3, 2018
Mike A.
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Great price and product but the the extra fees at the end are a bit much. When you are all said and done with the handling and tax it's twice the price!

Date of experience: March 3, 2018
Rodney I.
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The order was never received
March 4, 2018

The order was never received. Once contacted, they offered a minimal refund with a delivery date of 2 additional days. What a joke. After being on hold for over 10 minutes awaiting a customer service representative a full refund was requested and granted. Just a word of caution with their discounted offers and delivery times.

Date of experience: March 3, 2018
Jeannie L.
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Site was user friendly, easy to order, easy to understand, nice selection. I think you're delivery rate was a little high.

Date of experience: March 3, 2018
Patsy G.
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Delivery charge seems excessive
March 3, 2018

Delivery charge seems excessive.

Date of experience: March 3, 2018
Kaylee C.
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Excited to see what's in the basket!
March 3, 2018

Excited to see what's in the basket!

Date of experience: March 3, 2018