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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I think the price was too high
It was one day of delay
The price was fine however I sent these flowers as a gift to a special person and it was 80 percent leaves and bits of flowers when what I purchased didn't even have leaves in it. It was more of an embarrassment than a gift.
The people who receive the order was so happy
The recipient thought the arrangement was beautiful and it arrived promptly. Thank you!
I hope the delivery and the product is as good as the ordering process.
I have ordered from them 2 times now within the last week or 2 and I am nothing but pleased with my experience and my gf loves the gifts I get sent to her since she is in the hospital.
Appreciate the free delivery
The flowers looked NOTHING like the photo. There were only three puny looking roses in the arrangement. I paid for an upgrade to the deluxe arrangement and it was not at all deluxe.
I am deeply disappointed and will not buy from you again, nor will I recommend you for our corporate gifts.
Would be nice to deliver school deliveries earlier in the day.
Great prices
Good, in spite of the mix up.
Order was good, the flowers are very pretty.
The flowers were received and described as being beautiful. I wish someone had taken a photo so I would know how they looked before sent. It's a little extra for those who send flowers to recipients in another city, another state. Costs nothing to send on an email, but it would make me want to only use this florist.
Thanks Pam
This is my first time ordering from you. I'll wait and see by tomorrow after the recipient get her flowers.
My experience was just okay. I didn't know my total until I gave you my credit card info. I didn't like that at all! Fix this issue and I will for sure use you again! Unless I find out that the flowers that I sent were crummy! They should be delivered Wednesday. The recipient sent me a picture of the flowers that were delivered, and they were beautiful! I couldn't have asked for a more beautiful plant! They were delivered on the day that they were promised, and the plants were beautiful! I just wish I could have gotten them there sooner. I definitely will refer my friends to this site!
This is my third time using your flowers. So far the recipients have given me positive feedback so I registered this time as I will continue to use your service. I just wish your shipping fee was lower.
Ordered some flowers for my girlfriend, and even paid extra for the "before noon" delivery because yesterday was a very special day for us. Flowers never came.
Customer Service (the first call) was great! The gentleman refunded my "before noon delivery" payment and awarded me a $10 gift certificate to use at a later date. I was then promised that the flowers would be delivered before 5pm. They weren't.
Second call to customer service was junk. I was hung up on after sitting on hold for 10 minutes.
Third call to customer service (I thought) was a success. The CSR told me that the flowers would be delivered the next day, waved another $3 fee, and assured me that my order would be upgraded.
Here we are, the next day, and my flowers still never came. Their excuse continues to be "We cannot get ahold of the local florist"...well, then I guess you should have a backup plan in place, or get yourself a new local florist.
Customer Service has done nothing but lie to me, waste my time, and give me the runaround like they're unable to do anything about the situation. I've worked in the call center environment enough to know a classic runaround when I see/hear one. My flowers won't be coming, I already know. I've also seen enough reviews of this place to know that when your flowers don't come, they never will.
I'll be contacting the BBB tomorrow, provided my questions, concerns, and purchase aren't addressed properly today.
Great flowers, bought since delivery fee was waived
You should have put that there would be 20 tulips in my order summary. I'm trusting there will be.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members