Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm not at all happy with how you folks "offer" deals then on the back end of the order toss up $14.99 handling. I'm trying to SAVE money by using your service, but once you folks start adding on the "delivery fees & handling fees" I could actually contact a local florist & place an order with a human & STILL pay close to what you folks are charging. And your restrictions on the amount I must spend or you won't allow me to place an order leaves a bad taste in my mouth also.
My friend liked the flowers
The flowers were delivered on time and were beautiful. However, all but two of the tulips were fully open when delivered which means the longevity of the flowers is quite limited. I would have hoped that the tulips would have been slightly opened but not fully opened. For the price of 15 tulips, I'm disappointed that they will last for only a few days. Thank you.
Sister was very pleased, thank you
Waiting until the order is one click from complete to spring the extra $15 service & handling fee is deceptive business. To be a five star business you need to disclose the fee up front. You should make the change.
Flowers were delivered on time and expected quality.
Ordering was quick and easy, and self-explanatory. First attemp at delivery of the surprise bouquet did not go to completion as receiver was not aware of delivery and did not respond to call. Delivery had to be rescheduled for the next day and was no longer a surprise. Same day fee and discount was credited to account for the confusion.
So far OK!...Delivered on time to our daughter-in-law on her birthday. She thought they looked gorgeous, sent us a picture via e-mail, and my wife and I agreed!
The flowers were sent out of state I did receive the notice that they were delivered I do not know what the quality was. The process was easy and painless will use again
It was an easy process and at a price I could afford. The flowers are just beautiful and fresh!
Very user friendly. Entire transaction took around five minutes.
The flowers arrived on time.
Quick and Pretty pretty.
It was absolutely beautiful, I loved it! Thank you
Satisfirent. Very Nice bouquet
I order from fromyouflowers.com about once or twice a year. The $14.99 service charge is always a surprise for me. It would be a much more pleasant experience to have a reminder while I'm looking at the prices for your products so I don't get sticker shock when I get to "checkout."
For total satisfaction I will want to see hear from our friends how the flowers looked and lasted. The recipients of my gift of flowers both said they were beautiful. They were ordered on the day I asked early in the day so I was pleased with that.
Easy to order arrangement for my grand daughter. The beautiful arrangement was right on time for same day delivery.
Love your service!
Delivered on time.
One broken leaf...but looks nice
This cake is gorgeous. Came on time & we love it. Recommend to everyone.
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

