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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Shari B.
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The floral arrangement I ordered did not look anything like I ordered, it was supposed to have sunflowers and two other types of flowers. Instead there were only two types of flowers and these cheep looking baby's breaths. These yellow spray type flowers were in place of the sunflowers and just the reddish flowers pictured were the only flowers actually in the bouquet that's it, those were the only flowers in the bouquet. Very unhappy with the arrangement.

Date of experience: March 21, 2018
Steve L.
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Very fast same day service will use again
March 21, 2018

Very fast same day service will use again.

Date of experience: March 21, 2018
Pamela C.
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It was fine was a little disappointed that the flower arragnment was all white.

Date of experience: March 21, 2018
tonya l.
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This is the first time I have used this experience. I would definitely use it again.

Date of experience: March 21, 2018
LEON C.
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SMOOTH & EASY
March 21, 2018

SMOOTH & EASY

Date of experience: March 21, 2018
Gina G.
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I was not satisfied with the flowers that were delivered. They looked nothing like the picture and flowers were traded out for different flowers and/or foliage. I am not likely to ever order again from this place because this has happened in the past. I tried to give it another chance but it did not work out that way. With the amount of money that I paid For this arrangement I would have expected to get exactly what was in the picture or at least have somebody call me with a heads up to let me know that they were going to make some changes. I really loved the arrangement from the picture and that is why I ordered that particular arrangement.

Date of experience: March 21, 2018
Susan I.
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Have had issues before with your service
March 21, 2018

Have had issues before with your service. This time, things have gone well. The exception...I did not receive email confirmation of delivery...the recipient contacted me well after delivery to confirm receipt.

Date of experience: March 21, 2018
Troy G.
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...
March 21, 2018

Date of experience: March 21, 2018
Genie S.
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To be honest I was dissapointed with the flowers I had delivered to my grieving friend. I had noticed a comment when I ordered them from another customer that said the Sunflowers weren't in it. Well Mine weren't either, I figured her comment was possibly a fluke. But when you pay almost $60 for a bouquet of flowers, you expect them to be delivered as requested. The only reason I picked that bouquet was for the Sunflowers. Sunflowers are always "happy"! I wanted a simple arrangement of gerberra daisies to begin with but since there was no number to talk to a real person that I could find I ordered that arrangement. I also ordered the medium arrangement, the picture she sent me looked very small. Please respond to my comments. Also still upset about handling fee that you don't know until you check out.

Date of experience: March 21, 2018
Sherri A.
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Thank you for making a birthday special!
March 21, 2018

Thank you for making a birthday special!

Date of experience: March 21, 2018
SAMBASIVAM T.
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Been a customer with you for 5 years now
March 21, 2018

Been a customer with you for 5 years now. I'm so happy. Thank you.

Date of experience: March 21, 2018
Carrie t.
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Sent flowers to a friend in USA
March 21, 2018

Sent flowers to a friend in USA. I live in Canada. It was very easy with prompt delivery. I was impressed with them when i got the picture from her.

Date of experience: March 21, 2018
Amber A.
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I had two discount codes but could not find anywhere to enter a code and saw no indication that I could only use one per order.

Date of experience: March 21, 2018
Beth E.
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Web page very easy and hopefully our gift will reach the office as scheduled.

Date of experience: March 21, 2018
Khalid Y.
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I love shopping here
March 21, 2018

I love shopping here

Date of experience: March 21, 2018
Ginger N.
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The price is misleading because you add the delivery fee... I wish I could have seen the total price while I was ordering and not afterwards.

Date of experience: March 21, 2018
Loraine U.
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The recipient of these flowers (and additional teddy bear) was so pleased with her arrangement that she cried. Thank you for helping me make her day.

Date of experience: March 21, 2018
Rita C.
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The plant was delivered timely, as advertised
March 21, 2018

The plant was delivered timely, as advertised.

Date of experience: March 21, 2018
sandi B.
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Easy to find what I want to send and the cost is duable.
THE plant was beautiful! My cousin sent me picture after he received and he loved it!

Date of experience: March 20, 2018
Erin b.
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Sunday delivery and cheaper handling fees
March 21, 2018

Sunday delivery and cheaper handling fees. So I paod extra for same day delivwry,and they did not get delivered that day.i had to call and see what was going on, then the next day I got an email about them not being delivered. Better communication would be nice

Date of experience: March 20, 2018