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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia S.
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Disappointed in what received and what the picture showed on the website. Picture on site looked bigger and prettier. There were no blue flowera in the arrangement.

Date of experience: March 29, 2018
charlotte R.
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I feel your flowers are lovely but the delivery charge is quite high. I thought of canceling because of such a high delivery charge.

Date of experience: March 29, 2018
Kerry S.
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Lots of nice options with great prices, easy shopping experience. Excited to see the end product.

Date of experience: March 29, 2018
Kimberly W.
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I just felt for $77 it should have been a prettier arrangement.

Date of experience: March 29, 2018
Nicole H.
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Easy ordering and satisfied
March 30, 2018

Easy ordering and satisfied - recipient said flowers were pretty and in good condition upon delivery

Date of experience: March 29, 2018
Patti T.
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Well I expected flowering spring bulbs
March 30, 2018

Well I expected flowering spring bulbs.
She received a basket of straw!
So disappointed!

Date of experience: March 29, 2018
Kim Y.
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Very simple lovely arrangements My sister loved the daffodils. I'm very pleased with the service I would use youflowers all the time

Date of experience: March 29, 2018
Deborah C.
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I decided to send a balloon bouquet to a little girl in the hospital and, not knowing when she would be discharged, I decided to quickly order them online, and have them delivered same day. I didn't place the order until around 1 pm, and they were delivered about 3 hours later. And my little recipient loved it.

Date of experience: March 29, 2018
judith t.
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Expected much better arrangement
March 30, 2018

Expected much better arrangement. It is not like the picture I chose specifically for the yellow roses, lilies and Blue/purple flowers which there were not enough of the blue/purple flowers...the ribbon bow was cheap looking and some white stuff to fill in the vase because there were not enough flowers to fill it.

Date of experience: March 29, 2018
David D.
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The service and the product by From You Flowers was great, however the delivery was terrible. The box was crushed, all of the blossoms on one plant was knocked off, half of the blossoms on the other plant were crushed or destroyed, the person that delivered the package just left the box on the steps and drove away without so much as knocking on the door. My fiancé did not even know the flowers were delivered until another family member came home and saw the package on the steps. Totally unacceptable service from UPS.

Date of experience: March 29, 2018
Danita H.
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Always a good experience shopping online with fromyouflowers.com

Date of experience: March 29, 2018
Karen H.
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Flowers arrived and are what I ordered
March 30, 2018

Flowers arrived and are what I ordered.

Date of experience: March 29, 2018
Mari S.
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Unsure of delivery time gift to someone else
March 30, 2018

Unsure of delivery time gift to someone else.

Date of experience: March 29, 2018
Susan M.
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Wonderful prices, easy to navigate the site
March 30, 2018

Wonderful prices, easy to navigate the site.

Date of experience: March 29, 2018
Stephanie K.
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This is the easiest so far
March 30, 2018

This is the easiest so far. Mom moved to Missouri, I am in Maine, so I am counted on your delivery. My mother was extremely happy with her flower cake, and I am extremely impressed by your services. I will definitely use this again!

Date of experience: March 29, 2018
Wendy T.
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I had to have the flowers re-routed due to the hospital sending home the person receiving them earlier than anticipated, and the customer service was great and made it happen! THANKS

Date of experience: March 29, 2018
Sharon W.
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This is my first time ordering
March 30, 2018

This is my first time ordering. So far so good.

Date of experience: March 29, 2018
Deb L.
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This bouquet was much nicer than my last order
March 30, 2018

This bouquet was much nicer than my last order - maybe has something to do with it being delivered to a different city - almost didn't order again, but this one was good.

Date of experience: March 29, 2018
Shannon T.
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Thank you for this experience
March 30, 2018

Thank you for this experience. It was easy to use and surprisingly affordable. Now I know why. You promised much more than what we received. I will show these pictures on social media and shame you for treating people as if we have no idea what we are doing. WRONG! We do. So thank you, but NO THANK YOU! NEVER AGAIN!

Date of experience: March 29, 2018
Matthew D.
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Good at quick
March 30, 2018

Good at quick

Date of experience: March 29, 2018