Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

William F.
0 reviews
0 helpful votes
Follow William F.
Unfollow William F.
Share Review
Report Review

I called the customer service number and waited 15 minutes for a live operator and no one ever came on the line :(

Date of experience: April 1, 2018
Bruce I.
0 reviews
0 helpful votes
Follow Bruce I.
Unfollow Bruce I.
Share Review
Report Review

I ordered the Bright Blue Skies bouquet
April 1, 2018

I ordered the Bright Blue Skies bouquet. There was a sprig of blue. A ton of baby's breath and a few pink daisies, which weren't even supposed to be in the bouquet. Very disappointed. The website offered the option of having the flowers delivered on Sunday (Easter), I chose this option, but they were delivered on Saturday. I will be contacting customer service to complain on Monday. It makes me wonder what was actually delivered the previous two orders that I have placed.

Date of experience: April 1, 2018
Donna D.
0 reviews
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

My recipients loved the flowers
April 1, 2018

My recipients loved the flowers.

Date of experience: April 1, 2018
Cynthia I.
0 reviews
0 helpful votes
Follow Cynthia I.
Unfollow Cynthia I.
Share Review
Report Review

Ordering was easy but flowers when arrived were already opened,Rose's especially

Date of experience: April 1, 2018
Laurie G.
0 reviews
0 helpful votes
Follow Laurie G.
Unfollow Laurie G.
Share Review
Report Review

A great way to send flowers
April 1, 2018

A great way to send flowers

Date of experience: April 1, 2018
Oxana H.
0 reviews
0 helpful votes
Follow Oxana H.
Unfollow Oxana H.
Share Review
Report Review

Liked by the recipient
April 1, 2018

Liked by the recipient.

Date of experience: April 1, 2018
Sheila s.
0 reviews
0 helpful votes
Follow Sheila s.
Unfollow Sheila s.
Share Review
Report Review

Experience was fine...
April 1, 2018

Experience was fine...as expected. Thank you!

Date of experience: April 1, 2018
Heather Q.
0 reviews
0 helpful votes
Follow Heather Q.
Unfollow Heather Q.
Share Review
Report Review

Looked exactly like picture
April 1, 2018

Looked exactly like picture. Beautiful

Date of experience: April 1, 2018
Diane K.
0 reviews
0 helpful votes
Follow Diane K.
Unfollow Diane K.
Share Review
Report Review

Thank you for a easy to navigate system
April 1, 2018

Thank you for a easy to navigate system. The flower arrangement was beautiful even with darker flowers than I expected.

Date of experience: April 1, 2018
michele s.
0 reviews
0 helpful votes
Follow michele s.
Unfollow michele s.
Share Review
Report Review

Quick and easy
April 1, 2018

Quick and easy

Date of experience: April 1, 2018
Dee N.
0 reviews
0 helpful votes
Follow Dee N.
Unfollow Dee N.
Share Review
Report Review

Very very disappointed
April 1, 2018

Very very disappointed. My order was not like the picture at all

Date of experience: April 1, 2018
Nicole V.
0 reviews
0 helpful votes
Follow Nicole V.
Unfollow Nicole V.
Share Review
Report Review

The online shopping experience was quick and easy. The actual product was completely different. Pure false advertising. The product I paid over $80 for looked nothing like what came to my home. It was even halfway stocked the way you displayed it. The florist said it is impossible to create it and stocked it to a $40 value. This what your business told me. I am completely shocked and disappointed.

Date of experience: April 1, 2018
Gabriella G.
0 reviews
0 helpful votes
Follow Gabriella G.
Unfollow Gabriella G.
Share Review
Report Review

Excellent service so far
April 1, 2018

Excellent service so far

Date of experience: April 1, 2018
Bob E.
0 reviews
0 helpful votes
Follow Bob E.
Unfollow Bob E.
Share Review
Report Review

All went well
April 1, 2018

All went well. My complaint is with the order process. The shipping charge does not appear until the last screen of the order process. The charge should have been noted earlier in the order process.

Date of experience: April 1, 2018
sarah Z.
0 reviews
0 helpful votes
Follow sarah Z.
Unfollow sarah Z.
Share Review
Report Review

Exactly what I ordered, and arrived earlier than expected ( and during a Holiday) weekend!. Impressive!

Date of experience: April 1, 2018
Nurit M.
0 reviews
0 helpful votes
Follow Nurit M.
Unfollow Nurit M.
Share Review
Report Review

Everything was great until i was surprised to see a segnificant handling fee which was not mentioned preior to the checkout stage.

Date of experience: April 1, 2018
Michele A.
0 reviews
0 helpful votes
Follow Michele A.
Unfollow Michele A.
Share Review
Report Review

This was an easy ordering, quality product experience.

Date of experience: April 1, 2018
kathy g.
0 reviews
0 helpful votes
Follow kathy g.
Unfollow kathy g.
Share Review
Report Review

The planter did not look anything like I ordered. Was not satisfied with planter or delivery time; 1 day late.

Date of experience: April 1, 2018
LA C.
0 reviews
0 helpful votes
Follow LA C.
Unfollow LA C.
Share Review
Report Review

THank you
April 1, 2018

THank you

Date of experience: April 1, 2018
Irene S.
0 reviews
0 helpful votes
Follow Irene S.
Unfollow Irene S.
Share Review
Report Review

Handling charges are deceptively HIGH
April 1, 2018

Handling charges are deceptively HIGH. (Bait and Switch?)

Date of experience: April 1, 2018