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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The overall product choices are abundant and the quality is excellent as is the delivery time. The reason for my poor rating is that they need to add billing addresss to other countries aside from the US. I live in Canada and was not able to pay with my Canadian credit card. It was difficult to find someone else in the states to help me with the payment and then have to transfer them money.
The recipient sent me a photo of the arrangement. I spent a lot of time picking out an arrangement with a lot of pink and the arrangement sent was not predominantly pink. If you really can't match what your selections are don't waste my time. Just have me indicate color selection and designate designer's choice.
I've used fromyouflowers.com for years and have been very satisfied with both the quality of the products delivered and the customer service. This time, however, the arrangement that I sent as a birthday gift for our daughter in law was lovely, but didn't include sunflowers as the photo showed...I selected this particular item because she loves sunflowers, so was quite disappointed that they were not included.
Have ordered a couple times from you flowers and it has always been a great experience.
On time and excellent quality
I placed my order on the morning of Friday the 20th and had a delivery date of Friday the 20th. However I did not receive my order on Friday nor did I get an email stating that my order could not deliver on Friday. Had I got a notification I could have ordered from another company because I needed this arrangement for my granddaughter's piano recital. The arrangement was going to deliver on Saturday without even notifying me had I not called to see what had happened to my order. No one was going to be home on that Saturday and your customer service lady suggested that they put the arrangement on the porch! Of course, you can't deliver an fresh flower arrangement and leave on a porch when no one will be home all day! Had to schedule for Monday morning with a delivery time of 10:00am but the arrangement finally was received at 2:45PM just as my daughter was leaving to pick up the children from school! Had to call 2 times on Monday to assure the arrangement would arrive before she had to leave. NOT A GOOD EXPERIENCE FOR ME!
Hard to figure why I would order from a place on the east coast just to have a local shop do all the work. I'll order locally from the source next time...
My first ever order from from you flowers was next day delivery and went perfectly.
My second order(same day):
The order was to arrive before 5pm.
Our office got a phone call at 530pm stating that the delivery wouldn't be there until 645pm.
A coworker was still at work and arranged with the delivery driver to deliver the gift to his home near by as he was leaving work and couldn't wait. I'm not sure what would have happened if it weren't for my coworker being helpful.
I will never order anything same day again but given the $15 gift card and 5% discount I have ordered a mothers day delivery and I hope that goes well!
I know this isn't the fault of from you flowers but their contracted vendors should not commit to orders if they cannot make the time constraints.
Sent these to my mother in law for her birthday and ended up seeing her that evening so got to see the flowers. The arrangement was a lot smaller in person--it looked to be more greenery than flowers. She loved it and said the buds just have to open. But if there was an upgrade option how there are on some of the other arrangements, I would have selected that.
Used several times - results always great!
Pricing was good until I got to the point of handling fee I think you should word it delivery charge. The discount well the amount shown at the beginning was $39.99 then you lock in 20% discount which I did not get. I am just a little confused when it comes to the breakdown. Also you should let your customer know when they place the order that the flowers would be shipped UPS and that you actually are not a local florist
Always good choices
I will be going there tomorrow and will rate on Google and Yelp once I have seen the flowers. The experience thus far has been a positive one.
**My flowers, ordered from the same day delivery selection, were not delivered until the next afternoon. I had ordered them so my mother would have them before her surgery. The arrangement, if you can call it that, was tiny and skimpy and did NOT look like the one shown on the website. At all! I have pictures of both. I will never, ever use this site again nor would I use the florist. I will advise anyone I know not to use either. Huge, embarrassing disappointment.
Quick and simple
Great website to order from!
It appears that there was a discrepancy between the sale price and the price I paid. A $15 handling charge is steep
Nice selection and pricing. I was surprised and disappointed at the size of the arrangement. It looked like a full size funeral arranhement, but turned out to be the size of a centerpiece. Probably my bad for not paying enough attention to details.
GREAT last minute birthday present for my mom who lives in another state!
I was very happy with the website as well as the product
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members