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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Simple and pleasant online shopping experience. I will definitely be returning back!
This was the easiest for me and selection is great! I'm sure our daughter will love the flowers! Sent an e-mail to you expressing my thanks. My daughter loved the flowers and I would definitely use you again when the occasion arises.
It was a fast transaction!
Easy ordering and delivery was timely even considering order and delivery were done on the same day! Arrangement was fabulous! My mom loved it!
The experience was nice. And the arrangement options are great. But the whole time is shows a total that does not include handling charge so it's a little deceiving
I liked how I was able to add items like balloons & a stuffed animal to my order.
I received an email at 1:52 pm CST that the order had been delivered. I called my Mom (it was for her birthday) at 3:38 pm CST and she made no mention of receiving them. I texted my brother at 6:56 pm CST & he said nothing had been delivered. At around 7:30 pm CST, he said the delivery had just been made. Flowers delivered at 7:30 PM? That is not satisfactory.
I wasn't happy with the way the flowers were arranged in the vase. Each different flower was grouped together instead of spread throughout. I did email back and was told I would be receiving a 20% credit. I will order again as I don't think it was the websites fault.
I wish delivery wasn't so expensive, but I suppose it has to be.I was very pleased that they were delivered without any problems to a guest at a hotel! Thank you!
Surprised by the service/handling fee of $14.99
Underwhelmed by the size of my nearly $100 arrangement. Recipient put it on a table and forgot about it.
Lovely flowers but seem expensive.
My friends who received the flowers said they were beautiful. Thank you for your quality service!
Everything went OK
I ordered flowers for my nieces First Communion. They did not look exactly like the picture, but were pretty. The bouquet was not as big as the picture.
Very poor first time experience. Flower box was left at interior door, upside down with vase on top. Of course all water had drained downward and flowers were crushed by weight of vase. Hardly the Happy Birthday wish I was hoping to deliver!
You make it so easy to purchase gifts for my family and friends far away. Thank you!
Quick and easy
The flowers that were delivered looked absolutely nothing like the flowers I purchased. I picked out an arrangement with sunflowers, green poms, and purple accent flowers all inside a glass vase with a raffia bow. What was delivered was Barbie pink Gerber daisies, white tulips, white daisies and pastel purple and pink accent flowers, inside a glass vase with a pastel pink bow. Needless to say, I was so disappointed when my sister, who hates pink, sent me a picture of the flowers I had delivered to her and said 'Thanks, but what's with the pink?' I called customer service who insisted there was nothing they could do before the called dropped. When I called back I was told I would receive a 20% refund ($8.) After reading, FromYouFlowers substitution policy to the customer service rep, which essentially states flowers may be substituted but the florist will do everything they can to stick to the original color pallet, I was told another arrangement could be sent to my sister. So if you want to ensure the arrangement you send looks like the one you picked out, I would suggest using a different company, but if price trumps looks, stick with FromYouFlowers.
Your service and product selection is the awesome
Easy and PayPal available for paying
Very easy to use, great selection and prices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members