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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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California
1 review
0 helpful votes
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HORRIBLE SERVICE
May 4, 2018

DONT EVER ORDER FROM THIS PLACE IT IS A COMPLETE FRAUD. DELIVERED SOME DRY DEAD FLOWERS THAT DIDNT LOOK ANYTHING LIKE THE PICTURE ON LINE. CALLED SEVERAL TIMES THEY GAVE ME THE RUNAROUND AND TO DESPITE THE FACT THEY DO NOT WANT TO REFUND MY MONEY!

Date of experience: May 4, 2018
Cindy M.
0 reviews
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Didn't look like want I ordered
May 4, 2018

Didn't look like want I ordered.

Date of experience: May 4, 2018
Jaime K.
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I ordered 6 bouquets and after I completed the order I decided to do a review search on fromyouflowers.com Which I usually research everything BEFORE I buy. But being I needed them for a memorial and quickly I just ordered. After reading the reviews I did not find one good thing said about them and quickly made me nervous for I spent a lot of money on these arrangements! However they came when the were suppose to and all of them were very beautiful and close to if not exactly what I ordered. I am very pleased with all the arrangements and would definitely order from them again. Thank you from you flowers for making this hard time a little easier.

Date of experience: May 4, 2018
Carol G.
0 reviews
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The flower arrangement doesn't look like the picture I ordered from. The picture on the website made it look like a cake made out of flowers and the picture also included candles. The arrangement, although very pretty, looked different and didn't include candles, thus making it look like a regular flower arrangement instead of what I was aiming for. I liked the flower cake because it was different, but the arrangement did not look at all like a cake.

Date of experience: May 4, 2018
Liz P.
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Flowers arrived on time, family said they're lovely!

Date of experience: May 4, 2018
Debbie B.
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Lots of pretty choices!
May 4, 2018

Lots of pretty choices!

My friend received her flowers not until about 3pm, she was just leaving for the day, would have been
Nice for her to have been able to look at them through her day.

Date of experience: May 4, 2018
Nick M.
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Hidden extra fees for next day delivery & Friday charge of $14.95 make the experience & reorder less desirable.
The flowers that were delivered were not nearly as full & nice as a premium ordered price were shown & descrbed. Very disappointed.

Date of experience: May 4, 2018
Cheryl M.
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..
May 4, 2018

..All ok.

Date of experience: May 4, 2018
Deidra M.
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I called and changed the due date but it still came a week early and it's not the bouquet I choose.

Date of experience: May 4, 2018
John N.
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The flowers are always beautiful and well received.

Date of experience: May 4, 2018
LaTasha M.
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I was very upset with the product
May 4, 2018

I was very upset with the product. I was expecting the flowers to come in similar to the photo online. The flowers posted on the site was beautiful, the one received was horrible. If I can sent them back for a refund I would. Terrible and disappointing

Date of experience: May 4, 2018
dkcanada Q.
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Ordering was easy, and the flowers received were gorgeous!

Date of experience: May 4, 2018
Tanya K.
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Yesterday delivery was a day late
May 4, 2018

Yesterday delivery was a day late.

Date of experience: May 4, 2018
Jay H.
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The shopping experience was fine
May 4, 2018

The shopping experience was fine. The flowers were nice but definitely not in the color that I wanted. I do understand that certain flowers and colors of flowers are seasonal. I wanted orange and got yellow but still beautiful arrangement.

Date of experience: May 4, 2018
Carol C.
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I was very with regards to the delivery expectation. They promised same day delivery, but the order was not delivered until the next day. This is the second time I have had a problem with delivery..

Date of experience: May 4, 2018
Amber T.
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The presentation is not good (they looked crammed in together) and it was missing the balloon we ordered with it.

Date of experience: May 4, 2018
Kathryn W.
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The flowers were sent to someone in a nursing home. I wasn't able to actually see the bouquet but the person who received them said they're beautiful so I'm pleased.

Date of experience: May 4, 2018
Mary W.
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So far good...
May 4, 2018

So far good...hope the flowers are the same.

They were beautiful! Thanks so much!

Date of experience: May 4, 2018
Pat M.
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I selected same day delivery for Wednesday and was notified later that delivery couldn't be made until the next day and I would receive a refund of delivery fee of $2.99. I should at least be refunded half the sale. The delivery actually was made to the business the next day but the person designated to received them was scheduled to be at a conference. Thus she didn't receive them until Friday.

Date of experience: May 4, 2018
MICHELLE E.
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Nice
May 4, 2018

Nice

Date of experience: May 4, 2018