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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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erica g.
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I requested the regular basket but the cart would not accept it, only the premium one. Very frustrating.

Date of experience: May 7, 2018
Janis B.
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Great shopping experience and prices
May 7, 2018

Great shopping experience and prices.

Date of experience: May 7, 2018
Diane K.
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Sdgdvx
May 7, 2018

Sdgdvx

Date of experience: May 7, 2018
Isabella M.
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When purchasing a bouquet@ $39.99 with a $10.00 coupon would expect somewhere in the neighborhood of $30.00 for the purchase. Service fees, delivery fees, additional fees, brought the total to $50.00
Hidden fees detract from incentive to use this service in the future

Date of experience: May 7, 2018
Alejandro T.
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Very easy to navigate trough the site...
May 7, 2018

Very easy to navigate trough the site... I still need to see if will be an on time delivery.

Date of experience: May 7, 2018
Stephanie C.
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The flowers the florist choose was a little disappointing. I would have hoped for a more cheery colors. This was for a surgery get well occasion delivered to the hospital and the florist chooses red dark roses. It looked more like an arrangement for an anniversary.

Date of experience: May 7, 2018
Manuel R.
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Very disappointed with the flowers
May 7, 2018

Very disappointed with the flowers. Tulips were small and already dying.

Date of experience: May 7, 2018
Suzanne X.
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I had an issue with the color and size of my flowers when I received my order. I called customer service and the florist that prepared the order and together we resolved the issue. I ended up with 3 beautiful arrangements that I was proud to present as a gift.

Date of experience: May 7, 2018
Rhonda P.
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...
May 7, 2018

Date of experience: May 7, 2018
charles H.
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Great
May 7, 2018

Great

Date of experience: May 7, 2018
Brittany A.
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...
May 7, 2018

Date of experience: May 7, 2018
Roxy M.
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Was very easy to use
May 7, 2018

Was very easy to use. Lots of choices.

The person I sent them to was very happy and just loved them.

Date of experience: May 7, 2018
Gilbert N.
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Will buy again
May 7, 2018

Will buy again

Date of experience: May 7, 2018
Lucy P.
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Ordering was Easy to follow
May 7, 2018

Ordering was Easy to follow

Date of experience: May 7, 2018
Donna P.
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Another very good experience using fromyouflowers! Only one small exception this time...the colors of the roses were not what I thought they would be, but they were still beautiful and my recipient loved them! This is the only site I use to have flowers delivered and I will most definitely continue to use them! Thanks a bunch!

Date of experience: May 7, 2018
Charlotte R.
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I still feel the shipping cost is expensive

Date of experience: May 7, 2018
Megan V.
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This site had the best looking floral arrangements for the price but the shipping charge should be discussed upfront. Further, my order looked great and very full but came with flowers that I was not expecting. It had lilies and roses that I was not anticipating instead of the flowers that were listed.

Date of experience: May 7, 2018
Diana V.
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Selections were great!
May 7, 2018

Selections were great!

Date of experience: May 7, 2018
Sandra D.
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I ordered premium not deluxe not regular but my loved one received less than regular. Not even close to what I ordered!

Date of experience: May 7, 2018
Giselle K.
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It was a good shopping experience
May 7, 2018

It was a good shopping experience. The recipients were delighted with the fresh fruit basket we ordered. It included several varieties of fruit, including a mango, which was a surprising and welcome addition.

Date of experience: May 7, 2018