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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Yelitza R.
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It was an amazing experience I live in Sacramento California and she lives in San Diego California and they got shipped the day that I wanted them it was perfect it was a gift for my mom for Mother's Day and she love them thank you so much and I will definitely be shopping for flowers here again!

Date of experience: May 10, 2018
Val K.
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It was easy to order
May 11, 2018

It was easy to order. I sent this order out of state. I rec'd a picture from the recipient and it looked exactly like your presentation. Nice, very nice!

Date of experience: May 10, 2018
Jean B.
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The only negative is the delivery price
May 11, 2018

The only negative is the delivery price

Date of experience: May 10, 2018
Susanne Z.
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Super easy to order and the flowers are always beautiful.

Date of experience: May 10, 2018
Sissy C.
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The flowers were very wilted, the balloon was a tiny balloon on a stick, not like the picture. They did give more flowers and the colors were pretty... I hope the flowers perk up.

Date of experience: May 10, 2018
Carolyn C.
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Does beautiful work designing and arranging
May 11, 2018

Does beautiful work designing and arranging. I've had fruit baskets, flowers, sprays, & etc. delivered. I am well pleased. Had a schedule hiccup, during the holidays, but, I was made whole and I am satisfied. Would recommend this company to friends.

Date of experience: May 10, 2018
Lana C.
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This was my second transaction and I'm just as pleased as I was the first time. On time delivery, beautiful flowers and good price.

Date of experience: May 10, 2018
Susan S.
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A would like to have a confirmation of somekind that the flowers were delivered. Also no one will be home until after 3:30 pm. Thank you. I will be sure to order from you again.

Date of experience: May 10, 2018
Denise Q.
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Nice flowers, but think it should've been nicer for a $30 bouquet. I could've picked up flowers from our local grocer that would've been more beautiful than what my mom received today. Next time I'll know better.

Date of experience: May 10, 2018
Whitney L.
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Thank you SO much for emailing me the free shipping offer! That made all the difference

Date of experience: May 10, 2018
Karina M.
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...
May 11, 2018

Date of experience: May 10, 2018
Kathy L.
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Got free shipping after I refused to pay $15. Delivery.

Date of experience: May 10, 2018
Michael I.
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Didn't like the surprise $14.99 delivery and the subsequent email offering free delivery. Don't like unnecessary add-on charges then removal tactic. Makes your company look shifty and dishonest. If there is a delivery charge, say so from the start.
UPDATE: FLOWERS ARRIVED AT 6;15 PM AFTER BEING IN A HOT TRUCK ALL DAY AND WAS SENT A PICTURE THAT SHOWS COMPLETELY OPENED ROSES WITH CURLED WILTED PEDALS. NOT HAPPY AT ALL. EITHER SEND ANOTHER ORDER RIGHT AWAY OR REFUND MY PURCHASE!

Date of experience: May 10, 2018
Karen S.
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This order was a gift for my mother who lives in an assisted living center. The flowers were delivered on time and she said the lilies were beautiful however the box of godiva chocolates were not secured so the chocolates were loose all over the bottom of the flower box. Needless to say she didn't get to enjoy them.

Date of experience: May 10, 2018
Margaret W.
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Wonderful flowers at a great price!
May 11, 2018

Wonderful flowers at a great price! Thank you.

Date of experience: May 10, 2018
Theresa C.
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Convenient
May 11, 2018

Convenient. However, the flowers were wilted and the balloon was not as discribed. I personally could have gone out in my back yard and cut better sunflowers than the ones delivered.

Date of experience: May 10, 2018
Michele S.
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My mom loved her flowers delivered at 1030 am which was perfect.

Date of experience: May 10, 2018
Lynn B.
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Easy enough to order on line, however, the bouquet of flowers shown on your advertisement, looked larger than what was received. I was disappointed in the value for the price.

Date of experience: May 10, 2018
Cathy G.
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The vase that was provided with the arrangement was not as pictured. It was a straight cylinder instead of the rounded vase with a neck to it. The flowers were not as attractive in the cylindrical vase, and I was disappointed.

Date of experience: May 10, 2018
Laila T.
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I ordered the "Exclusive Pink Rose Arrangement". I was a little disappointed because it didn't look as nice as it should for the price I paid. I understand that the delivered product may not look exactly like the picture on the website, and the flowers were pretty, but the arrangement looked messy.

I liked the manicured look in the picture, but the final product looked more like someone had just picked the flowers and stuck them in a vase, and did not trim the leaves or anything. I was hoping they would look more formal, as they did in the picture. Because of this, next time I will probably try a different service just to see if there's a difference.

Date of experience: May 10, 2018