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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tammy A.
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I didn't like that they left them on the porch

Date of experience: May 19, 2018
Justin S.
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My Mother Loved the flowers
May 19, 2018

My Mother Loved the flowers

Date of experience: May 19, 2018
Cheryl L.
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At first everything with this order was excellent. However during the delivery process there wasva tremendous amount of confusion. The foreign customer service representative I sopke with told me the delivery wasnt processed due yo a mix up with the card.Then I was told it was with the billing info then I receive a email that it was indeed sent. At this point Im furiois and demanded a refund before seeing the email and calling back again and being told it was indeed delivered.It was too confusing and disappointing not knowing for surevwhat really happened with the order or getting any real clarification that is was delivered. I did receive them and it looked like the size was wrong so the whole process was a headache.

Date of experience: May 19, 2018
ShellyAnn L.
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Good service, but wish there was a place for comments to delivery person as this person gets out same day so wanted her called first so flowers didn't beat her home.

Date of experience: May 19, 2018
John E.
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She was very happy with them..
May 19, 2018

She was very happy with them..

Date of experience: May 19, 2018
Albertkitten S.
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I Love this site!
May 19, 2018

I Love this site! Extremely reliable & trustworthy! I will never use any other website for flower/ gift purchases again!

Date of experience: May 19, 2018
Therese S.
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Why is there another $14.99 handling fee added on?

Date of experience: May 19, 2018
Kim s.
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It was very easy and convenient but the flowers that were delivered were not as nice as the ones in the picture that I chose. Arrangement was not as pretty.

Date of experience: May 19, 2018
Mike R.
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Arrangement still pretty but a little different than what was pictured. I.e. Big yellow roses and small pink ones and carnations. Got yellow lilies or something and small pink Rose's and no pink carnations. No big deal still nice. But I also expected a slightly fuller bouquet for $50 deluxe price. Still would recommend.

Date of experience: May 19, 2018
Sarah H.
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The flower arrangement was absolutely beautiful! Very satisfied. Thank you so much!

Date of experience: May 19, 2018
Kera O.
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The flowers that I ordered arrived in a timely manner and looked pretty although they weren't exactly what I ordered.

Date of experience: May 19, 2018
barb I.
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Thanks!
May 19, 2018

Thanks! My sister loved them

Date of experience: May 19, 2018
ESco R.
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I wish the fee for handling and delivery showed up sooner so it wasn't such a shock. I was given a discount on the website but then got hit with the $15 fee. That really sucked.

Date of experience: May 19, 2018
BRatt W.
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...
May 19, 2018

Date of experience: May 19, 2018
Frances S.
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The website was extremely easy to use
May 19, 2018

The website was extremely easy to use.

Date of experience: May 19, 2018
Sabrina U.
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Good overall feeling about this service
May 19, 2018

Good overall feeling about this service
Let's cross the fingers

Date of experience: May 18, 2018
Billie S.
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I had a promo code and it wouldn't let me use it.The site defaulted it's own code.

Date of experience: May 18, 2018
Dan g.
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Great quality for a great price
May 19, 2018

Great quality for a great price

Date of experience: May 18, 2018
Amy L.
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They were beautiful!
May 19, 2018

They were beautiful! My sister loved them!

Date of experience: May 18, 2018
bettye h.
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So easy and quick
May 19, 2018

So easy and quick

Date of experience: May 18, 2018