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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Robin N.
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The ordering process was easy
June 22, 2018

The ordering process was easy. My daughter sent a picture of the flowers that I had ordered for her birthday and they were beautiful!

Date of experience: June 21, 2018
Cathy S.
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Beautiful flowers sent quickly
June 22, 2018

Beautiful flowers sent quickly. This is my 5th order and I have been really pleased every time.

Date of experience: June 21, 2018
Nina l.
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It was wonderful and the nurses who were taking care of my momma loved it!

Date of experience: June 21, 2018
Keri P.
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My only problem is there is nothing to tell me delivery times. My daughter gets off work at 4, the flowers weren't delivered until close to 5, there was no place to put any special instructions so she didn't receive the flowers until the next day & I could've saved on the same day delivery fee.

Date of experience: June 21, 2018
janie a.
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My daughter loved the flowers
June 22, 2018

My daughter loved the flowers.

Date of experience: June 21, 2018
Lincharles P.
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Quick, excellent service!
June 22, 2018

Quick, excellent service!

Date of experience: June 21, 2018
Elizabeth M.
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Super easy to order and great selection
June 22, 2018

Super easy to order and great selection. I have used your services twice, and both receiving parties were pleasantly surprised,and that makes me happy, so thanks for the great overall experience. I'm a customer for life. E. Macias

Date of experience: June 21, 2018
Roseann S.
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Site is easy to navigate
June 21, 2018

Site is easy to navigate. They offered free shipping which is a big savings. Overall, prices were reasonable. The receipient said the plant was beautiful (sympathy peace plant). I even got a credit which was a nice perk.

Date of experience: June 21, 2018
Donna S.
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Mom received her flowers and she sent a pic and she loves them very much. They are beautiful. Thakn you for a lovely gift for mom on her 89th birthday on Monday, June 25th

Date of experience: June 21, 2018
Mary M.
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These flowers were a complete disappointment
June 21, 2018

These flowers were a complete disappointment. I bought them for my 17 year old daughters birthday...they look nothing like I have ordered in the past form from local floral shops...

Date of experience: June 21, 2018
Dianne L.
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So many of your items are unique and your prices are very fair. This year my mom has to spend her birthday in a rehabilitation center. Staff members from all over the rehab center came to take pictures of this beautiful flower delivery. It came on a pedestal so one of the staff members went to find plates, a knife and forks thinking it was a real cake decorated with flowers! Mom said she was having a "down day" and then this flower delivery and two balloons arrived. Thank you creating an arrangement for brightening her day!

Date of experience: June 21, 2018
Sandi L.
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No
June 21, 2018

No

Date of experience: June 21, 2018
Lisa J.
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It was exactly what I needed
June 21, 2018

It was exactly what I needed.

Date of experience: June 21, 2018
Juan M.
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Beautiful flowers, high quality and fresh!
June 21, 2018

Beautiful flowers, high quality and fresh! Highly recommend. Thank you!

Date of experience: June 21, 2018
KY E.
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I was very HAPPY to find that I could order from you today. I have had so much trouble before, probably because we live in Hawaii and you don't always have florists available to deliver our arrangements. The two that I have successfully sent were gratefully received. I hope this arrangement--for a 100th birthday--is beautiful and fresh!
I tried to order another arrangement for a grieving widow, but the arrangements that were offered with discounts weren't available to the zip code (*******) that I requested. Is this because no florists were available to provide your advertised products? Perhaps only the arrangements available should be illustrated in your advertisements.

Date of experience: June 21, 2018
Cass S.
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Thank you, flowers.com has never disappointed me.

Date of experience: June 21, 2018
Georgia
1 review
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I purchased flowers and chocolate for my fiancee for her birthday, I paid expedited for the chocolate to be delivered to her office before 12:00 noon because she always calls me on her lunch break, well i got a call but it was only for the chocolates that got delivered, I said you didn't get any flowers and she said NO i called the *******853 number and spoke with someone and they said we will refund me the $5 i paid to get it delivered before noon, my fiancee called as she leaves work at 430 and said that she still didn't have any flowers... Spoke to Supervisor Jamie and stated that they will deliver them to my house. Who knows if i will get the delivery... SO MUCH FOR MY FIANCEES BIRTHDAY PRESENT AT THE OFFICE.

NO REFUND, NO SYMPATHY, TERRIBLE CUSTOMER SERVICE!

ONLY THING THIS COMPANY OFFERED WAS TO DELIVER ON ANOTHER DAY?

THE PURPOSE WAS TO DELIVER THEM ON HER BIRTHDAY!
WILL NEVER USE THIS COMPANY EVER AGAIN STAY AWAY!

Date of experience: June 21, 2018
Penny B.
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So far so good, thanks!
June 21, 2018

So far so good, thanks!

Date of experience: June 21, 2018
Mary S.
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Reviews were very helpful and process was easy online

Date of experience: June 21, 2018
miriam I.
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Perfect
June 21, 2018

Perfect

Date of experience: June 21, 2018