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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Amani M.
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It would be nice if there was an expected arrival time for the flowers. Other than that I'm satisfied with what I ordered

Date of experience: June 28, 2018
MD I.
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I placed an order online on Monday
June 28, 2018

I placed an order online on Monday. My order was received a day after it was intended to be received. When I contacted customer service regarding a ETA she was unable to give me an estimated time nor was she able to contact the local florist. I was not pleased with this. I will not be using this site again to order flowers.

Date of experience: June 28, 2018
Waldemar N.
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Very good service
June 28, 2018

Very good service. Thank you

Date of experience: June 28, 2018
Josh Z.
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Great prices, speedy delivery, great product
June 28, 2018

Great prices, speedy delivery, great product. Absolutely will use this service again and would recommend to others as well.

Date of experience: June 28, 2018
John Z.
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The company was very professional and I love their Dedication. They brought my gift on the day of order not date I selected but was very helpful and making sure the date that was selected to be amazing

Date of experience: June 28, 2018
Kara N.
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Easy and complete
June 28, 2018

Easy and complete

Date of experience: June 28, 2018
Michele P.
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Was surprised by the $12 service fee added on at the end. You should post it up front. The local florist that did the actual fulfilling and delivery of my order was outstanding.

Date of experience: June 28, 2018
ZLA O.
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Fast and easy ok prices
June 28, 2018

Fast and easy ok prices

Date of experience: June 28, 2018
Gloria L.
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The flowers and balloon were very nice but the chocolates were chocolate covered jellies and I expected just regular chocolates, not jellies. A little disappointed.

Date of experience: June 27, 2018
Linda B.
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Spent time looking at all the offers and will order more in the future.
My family received the order today and were very pleased with the plant and the packaging and condition
Thank you will order in the future.

Date of experience: June 27, 2018
Tamara B.
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Great selection of beautiful bouquets and easy billing process. Thanks for helping me celebrate this wonderful day.

Date of experience: June 27, 2018
Mike U.
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I really did not like the service fee showing up on the very last screen in the ordering confirmation process.

Date of experience: June 27, 2018
Frank F.
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Easy and fast...
June 27, 2018

Easy and fast...didn't like that you gave online discount of 14.00 but then added 14.99 for service and handling fee. Not good business...

Date of experience: June 27, 2018
Brenda S.
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Very satisfied
June 27, 2018

Very satisfied

Date of experience: June 27, 2018
Ed B.
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For the delivery and service charge, I think the delivery could have been made in the early afternoon, and without having to pay an additional charge for a morning service.

Date of experience: June 27, 2018
Hector R.
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Quick and easy to select the product
June 27, 2018

Quick and easy to select the product. I hope it looks as pretty as it was in the picture.

Date of experience: June 27, 2018
Laura I.
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Pro: easy, fast, reasonable pricing
June 27, 2018

Pro: easy, fast, reasonable pricing.
Con: Handlng fee is yikes

Date of experience: June 27, 2018
Austin B.
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Process and everything was great but the flowers were not delivered until after 4:00. Not much time to enjoy them on the anniversary date...

Date of experience: June 27, 2018
Penny G.
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They sent a Happy Birthday balloon it was supposed to be a get well balloon. It was kinda embarrassing to send someone a Happy Birthday balloon when they sick. Otherwise the flowers we beautiful Thank you. Penny Lohr

Date of experience: June 27, 2018
Margaret F.
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She was very pleased with the flowers
June 27, 2018

She was very pleased with the flowers. Thank you!

Date of experience: June 27, 2018