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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very happy
Every step was quick and easy and the selection is great.
Easy to work with process
I ordered then for Tues. July 17 but they were delivered Mon. July 16.
Not s big deal because she happened to be at work so it all worked out good.
It was sent to my sister-in-law who is in the hospital, on her birthday! Thank you so much! I was told it was very pretty! Thank you so much!
I was sent a picture of what was delivered and in no way shape or form was it what I ordered. I'm extremely disappointed.
Added fees and cost not included in quoted price and ends up being $20 more than price shown.
SMOOTH AND GOOD
Thank you very the great service and beautiful delivery.
Great quality flowers, same day delivery was a blessing for a last minute gift!
I thought the service and handling fee was a bit much. I think customers should be aware of total price before they make it to the end of purchase.
Shopping was easy. I hope delivery and flowers goes as well.
Delivery fees should be shown before checkout
Very easy to select the item and process the order.
The flowers were delivered same day, which was great, but they only looked somewhat like the picture. The 2 main types of flowers were the same, but they switched out the other kinds for different ones, which wouldn't have been too bad, except the colors were different. There were beautiful blue flowers in the selection I made, and not a single blue flower in the ones delivered. There was a blue bow around the vase, so I will say they made sure the color was there, however, I really wanted the arrangement from the picture. At least the recipient does not know what it was supposed to look like, so if you get something different you will be the only one who knows.
I'm supposed to leave a comment. So... comment. There.
Smooth and simple transaction.
Just placed the order and it was very easy and convenient. I trust that the delivery will be seamless as well.
**
I changed my rating from five stars to four as a result of the final experience. My friend who was supposed to receive the flowers worked over the weekend and the flowers were sent to reach her while at work for her birthday. At the time the flowers were delivered, there was no phone call made to her to let her know that she has a delivery. Unfortunately she left from work not knowing that she received anything. When she went back today I asked her to look for them and she found them somewhere in the building. The flowers were beautiful as described in the pictures and I am sure they were delivered as promised, but the lack of follow through to close the loop with the end receiver, made something that was meant to be a great surprise a more of a "blah" moment. They were still appreciate it, but I had to tell her about them and she had to look for them... If they would've been sent as an apology, probably my rating would've been on the low end of the spectrum. If you fix this part of the process, everything else works seamless: I was able to place the order very quick and you have a beautiful selection of flowers.
Beautiful flower arrangements at an affordable price! I am very pleased with my purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members