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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The delivery time was longer than expected. I sent the order to a store in Colorado at 8 am and it was delivered to the Colorado address at 5-6pm. That's a whole days work period to be delivered. It would have been more beneficial to be delivered at an earlier time since it was for a Birthday.
Now, this could have something to do with how many orders they had that day, the proximity of the florist to the delivery address, however, maybe priority wasn't considered. Maybe the florist shop delivered based off of the order it was received. I think they could have a better operations technique where the prioritize their orders based off of the "occasion" that the product was purchased for.
If that was the case, then there was probably a lot of the deliveries that day, therefore, disregard my advice.
However, I was very satisfied with the product and the service. Especially the customer service. You guys were so quick to get back to me regarding the delivery process, which I very much appreciated.
Also, the "tracking metric" that you guys use is very basic and does not update on "time". I think you guys should update a more advanced "tracking metric" that would ease customers "anxiety" if you will haha.
But, overall, great service. Thank you. I will use it again in the future.
Thanks for making sure my grandson received his balloon and bear.
Easy experience, just hard to choose the arrangement from so many pretty bouquets. I called my sister late in the afternoon after I saw the email that the flowers had been delivered. There is a two hour time difference between her and I. When I called her, she said she had not received anything so she looked at her front door and there the flowers were. I am not sure exactly how long they had been out in the heat of the day so I hope they last a little while. I guess I should have had them call her and let them know they were coming and then to go to her side door. So fault on both sides but they did make her day, even though I would have liked her to have them in the house enjoying them instead of outside her door in the heat for several hours.
Price was kinda high but quality was great. The delivery time was way at the end of the day but not to bad for same day delivery.
Website was easy to work with and find an item I wanted to purchase. The flowers I ordered were a gift for my mom and she was very happy with the quality. Free delivery in that order allowed me top upgrade to a larger assortment as well.
I wish i could have sent the roses to myself. I am very happy with my purchase. Same day delivery very beautiful bouquet
Your delivery charges are ridiculous. I placed my order because I was in a hurry and didn't have time to search for cheaper options. I will not purchase again because of your delivery fees. The floral arrangement that was delivered did not look like the picture on your website. Fortunately, it was still beautiful.
Very easy and straight forward website for ordering.
The lilies were not bloomed in the arrangement. I was hoping for an impressive looking arrangement and it looked "unfinished". So I am NOT pleased
This was a last minute order and the flowers were on time and beautiful. Thanks!
Delivered when promised.
Thank you for the nice bouquet
I was pretty satisfied except for the fact that the flowers did not get to the office until 4:00 in the afternoon. This didn't allow enough time for them to reach my family member... before she had left for the day...(receptionist rec'd them, etc.) So 'same day' delivery should probably not be used. I ordered very early in the morning - 7:00 am? So I was hoping for a delivery early afternoon...
I ordered a pink vase for a new baby occasion and it was clear. Flowers were not that fresh
The process was easy and fast!
Extremely expensive. Just for store brought cookies.
Adding on a $15 service fee at the end without any mention prior has a deceitful feeling to it.
Very easy process, even for senior citizens.
The selection was great have the perfect flower arrangement for the perfect girl I reconnected with after 25 years.
I took a chance on the Florist Choice and it turned out to be a lovely bouquet! Very Happy!
The handling charges are ridiculous.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members