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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers were beautiful and the delivery time was better than I expected. I liked being called after the delivery to let me know when and where the flowers were placed since the person receiving them was not home. I was not expecting the handling fee however but it was ok. I was very pleased and will be using you again.
Great
Beautiful flowers. Cheap. And the best delivery experience
Didn't realize there would be such a huge service fee or I would've used a different service. The product my Dad received was the most unprofessional item I've ever seen! The total cost for what was bought was $10.00. I give props to the owner as I emailed him/her immediately and received a full refund with an hour.
Had decided not to purchase and closed out, but then got an email for free shipping. Made my day.
Delivery time was weak, it said 4 hours on website, i called 5 hours into it as delivery was not yet made and recipient was only at work for another half hour.
I had to change to delivery destination after I ordered. They did an excellent job re-routing the flowers, which arrived in great shape. Thanks for a great job.
SHOPPING WAS EASY
I just hope it is a beautiful flower arrangement
First time using this site/service and was happy to see they offer paypal as a payment, for those of us that are very wary of online shopping from places we have never shopped from before. Everything else about my first time shopping experience was fantastic and i like that they have add on options when you order flowers too as opposed to some places where you have to order some flowers as packaged deals; which have limited selections as opposed to build your own like packages. Pending delivery as of right now i will buy from this company again.
My purchase was intended to be a gift for somebody on the day of his birthday. I work third shift and sleep during the day. The morning of delivery day, I got a voicemail from the company stating that they would not deliver the gifts without speaking to me first. I didn't know what it was about because nobody said that in the voicemail, and when I called back to try and get a live human being on the phone I got stuck in a web of automated prompts. After several attempts I finally getting through to a live human being. They said I needed to 'be verified' for security reasons even though I used PayPal to pay for my order which absorbs all risk for both buyer and seller. The person I spoke with said that I needed to read the greeting card message to her for verification purposes and I couldn't really remember what I wrote, but she insisted that the order would be canceled if I didn't remember it. Needless to say I was getting more and more upset every moment that passed. After losing my temper a little bit, I convinced the operator to approve delivery of my purchase which I thought was unnecessary and ridiculous that I would have to do something like that. For the price I paid it should have been delivered dipped in gold without delay. I don't know if I would use this company again.
N/a
A bit pricey, but good quality and service.
Quick and easy. A lot of arrangements to decide between.
A beautiful arrangement of flowers were delivered as promised. Very happy with transaction.
It was delivered
$14.99 charge for Service/handling just before place the order? I hate it when I do not get the whole price since the beginning. I hate being surprised like this. I live outside the US so I am not used to pay extra handling fees!
I love it better than 1800flowers and cheaper too
I feel that the service was really quick and customer service was very helpful and courteous
Would have been higher rating if your extra fees were up front. $14.99 for "handling" came after payment with PayPal. Should have seen this put into the price BEFORE checkout.
I increased your rating because someone called to confirm that it was me that ordered the flowers since the card was signed with a different name. That was good.
It was easy and affordable. They arrived in failing health although they are a pretty selection but arrived without water, not even a damp paper wrap. It was disappointing. In this summer heat one would imagine even box flowers would have had some water source. They did not ring the door bell or came after the intended recipients were gone. It was just not the joyful experience I had expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members