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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Cathy J.
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Handling and delivery fee is ridiculously high
August 3, 2018

Handling and delivery fee is ridiculously high. Hope flowers are suitable.

Date of experience: August 3, 2018
Megan M.
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I down rated timeliness because it arrived late on the day it was due.

Date of experience: August 3, 2018
Dawn G.
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I didn't see the flowers
August 3, 2018

I didn't see the flowers. They went to my neighbor. I hope they were nice.

Date of experience: August 3, 2018
Pamela P.
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Expensive and have failed to actually deliver flowers I have orders. You keep sending me emails saying I'm a platinum member but o see no real savings or benefits. Who ever delivered the flowers rang the door bell and just left the flowers at the door in the 100 degree heat. Thank goodness someone was home to have received them from the door way. Otherwise, they would have just sat there in the blistering sun. Not a very good way to run a flower delivery business.

Date of experience: August 3, 2018
Djenne D.
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Thank you
August 3, 2018

Thank you

Date of experience: August 3, 2018
Jennene E.
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Second time ordering and have no complaints
August 3, 2018

Second time ordering and have no complaints. Products are good. Recipient loved the items.

Date of experience: August 3, 2018
Pamela P.
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Easy process and reasonably priced product
August 3, 2018

Easy process and reasonably priced product. Will use again.

Date of experience: August 3, 2018
Geronae E.
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Shopping is a bit expensive
August 3, 2018

Shopping is a bit expensive. But the ease of ordering is amazing.

Date of experience: August 3, 2018
George W.
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The price was a bit on the high side for the product

Date of experience: August 3, 2018
Amanda S.
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N/a
August 3, 2018

N/a

Date of experience: August 3, 2018
Agnese H.
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Easy to use website with great pricing!
August 3, 2018

Easy to use website with great pricing!

Date of experience: August 3, 2018
Valerie G.
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I ordered the deluxe of Eternal Embrace and what was delivered was not what I would say was deluxe they looked more like the standard type. For the amount of money that was spent I expected more. I was embarrassed that our flowers didn't look like what I thought and spent the money on. At this time I would like a refund on the money of some kind. At this point also I don't think I would recommend you to anyone.

Date of experience: August 3, 2018
Dolores D.
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Choosing was easy, delivery is quick
August 3, 2018

Choosing was easy, delivery is quick. My niece was thrilled with the bouquet and candy and sent me a picture. However, the bouquet didn't seem as large as the "premium" bouquet I ordered, but it was hard to tell from a picture. It just looked that the balloon was so much larger than the bouquet.

Date of experience: August 3, 2018
Alesya G.
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I paid extra for the arrangement, I was promised, ' just like in the picture'. I paid the highest arrangement price. I sent a bouquet to my mother for her bday. When I saw the picture she sent me, it looked nothing like the picture that was shown to me when I ordered. Not even close. Not a full bouquet it looked very disappointing and grassy. I feel like I got ripped off. Your pictures aren't even close to what your actual work is! I will not use your services again!

Date of experience: August 3, 2018
Maria A.
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My daughter had informed me that she thoroughly enjoyed the surprised gift basket and couldn't wait to enjoy the goodies. She also mentioned that she loved the basket itself as well. Thank you very much for your service!

Date of experience: August 2, 2018
Debbie P.
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The flowers were easy to order, and arrived on time and the recipient was very pleased with the flowers.

Date of experience: August 2, 2018
Barbara J.
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Fast, great prices
August 3, 2018

Fast, great prices

Date of experience: August 2, 2018
Sherry J.
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Impressed on how quick it was delivered
August 3, 2018

Impressed on how quick it was delivered.

Date of experience: August 2, 2018
vw C.
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Flower arrangement was beautiful
August 3, 2018

Flower arrangement was beautiful. It had the right amount and was well displayed

Date of experience: August 2, 2018
Bonnie D.
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Ordering process was very easy and everything went just right. I was a little discouraged though because there was no Monday delivery so I had to send them later then I wanted too.

Date of experience: August 2, 2018