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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Beatrice M.
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Love the easy to use website
August 12, 2018

Love the easy to use website - and the number of choices; especially love same-day delivery.

Date of experience: August 11, 2018
T A.
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So far, easy and pleasant!
August 12, 2018

So far, easy and pleasant!

Date of experience: August 11, 2018
Pat L.
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A good experience
August 11, 2018

A good experience. First time I have used this service. The flowers were lovely.

Date of experience: August 11, 2018
Roxanne W.
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This was fast and we'll appreciated
August 11, 2018

This was fast and we'll appreciated

Date of experience: August 11, 2018
Lauren M.
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Very easy to use interface
August 11, 2018

Very easy to use interface.

Date of experience: August 11, 2018
Phyllis P.
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You should disclose your handling fees prior to checkout

Date of experience: August 11, 2018
Davra K.
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So far so good
August 11, 2018

So far so good. A bit hard to go back to make changes.
FOLLOW UP AFTER DELIVERY. Bouquet received did not resemble European floral bouquet ordered. No sunflowers, no contrasting blue. Looks more like Florist option which was much less expensive. I upgraded order and spent $60+ for a bouquet that did not meet our expectations. Have contacted your customers service and expect a replacement arrangement on Monday that resembles the arrangement we ordered. I understand availability, but should have been notified if item ordered could not be fulfilled.

Date of experience: August 11, 2018
Matthew B.
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I spent a bunch of money to have flowers delivered to my girlfriend and she didn't even receive them so I'm quite disappointed, I contacted customer service and they didn't even help me. Would not recommend shopping here.

Date of experience: August 11, 2018
Charles B.
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Great service and product selection
August 11, 2018

Great service and product selection.

Date of experience: August 11, 2018
Alisson S.
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My shopping experience was quick and easy and I loved that my discount was applied consistently and automatically. The selections were beautiful and the recipient was very happy with their flowers. Overall, I would recommend to buy from this company.

Date of experience: August 11, 2018
Brett E.
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Surprising service fee
August 11, 2018

Surprising service fee.

Date of experience: August 11, 2018
Susan G.
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Great website and the flowers were great
August 11, 2018

Great website and the flowers were great.

Date of experience: August 11, 2018
brian B.
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Awesome
August 11, 2018

Awesome

Date of experience: August 11, 2018
Diane S.
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Customer phone service excellent
August 11, 2018

Customer phone service excellent

Date of experience: August 11, 2018
Jane M.
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Would have preferred to have had deliver to option on page 1. Other than that all good.
Just received notification that my cousin in Ithaca. Loves the flowers! It's her wedding day so perfect timing. Thank you x

Date of experience: August 11, 2018
judith M.
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The flowers that were delivered were not as attractive as the one I ordered. VERY disappointed, poor quality.
Fewer sunflowers, one with broken stem.

Date of experience: August 11, 2018
Kristin Z.
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I preferred rectangular vase not square
August 11, 2018

I preferred rectangular vase not square. Delivery for Saturday. The flowers were left on front porch, so they were a bit weepy.I knew no one would be there on Friday that's why I wanted a Saturday.

Date of experience: August 11, 2018
Wendi B.
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Experience was easy and good but not expecting the $14.99 handling fee.

Date of experience: August 11, 2018
Crystal V.
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It was fast and convient
August 11, 2018

It was fast and convient

Date of experience: August 11, 2018
Robert C.
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Easy to order and delivered in a timely fashion!
August 11, 2018

Easy to order and delivered in a timely fashion! Thank you and God bless!

Date of experience: August 11, 2018