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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Betsy C.
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Flowers were nice and delivered quickly
August 17, 2018

Flowers were nice and delivered quickly

Date of experience: August 17, 2018
Stuart Y.
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Good, should tell me upfront about handling fee
August 17, 2018

Good, should tell me upfront about handling fee. So far so good.
After flower delivery I had to remind the delivery person that a balloon and chocolates should come with the flowers. He checked and they came later.the flowers looked like the ones I chose and the balloon said happy anniversary, the chocolates where the truffles type. They are all nice.

Date of experience: August 17, 2018
tammy S.
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The flower arrangement was beautiful!
August 17, 2018

The flower arrangement was beautiful!

Date of experience: August 17, 2018
Carol S.
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Ordered congratulatory flowers for two family members - each order of flowers were fresh and arrived as promised.

Date of experience: August 17, 2018
Linda M.
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Great deal...
August 17, 2018

Great deal...beautiful flowers.
Thanks

Date of experience: August 17, 2018
Cheri A.
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Easy site to use
August 17, 2018

Easy site to use - Thank you!

Date of experience: August 17, 2018
Emily R.
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I was shocked to find my total $15 more than what I was expecting. Delivery cost should be shown clearly next to the cost of each item.

What was sent was very different than the picture on the website. It was pretty, but not the same bright colors I wanted.

Date of experience: August 17, 2018
Kate S.
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Very easy to place order
August 17, 2018

Very easy to place order. I ordered for a friend who moved into new home. She was very happy with the
Flowers and the arrangement.

Date of experience: August 17, 2018
David D.
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The flower arrangement was received as order very timely, but the arrangement did not seem to be as full as expected by the photo provided for the "Premium" level item...looked more like the basic arrangement based on the pictures sent to me when received.

Date of experience: August 17, 2018
Danette H.
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Handling charges were not disclosed until after I went through the entire ordering process.

Date of experience: August 17, 2018
Judy N.
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Always happy with orders
August 17, 2018

Always happy with orders.

Date of experience: August 17, 2018
Cynthia R.
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Quick and easy to place orders
August 17, 2018

Quick and easy to place orders. Large variety of items for all occasions.

Date of experience: August 17, 2018
Margot C.
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Easy!
August 17, 2018

Easy!

Date of experience: August 17, 2018
Marilyn S.
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Everything went great
August 17, 2018

Everything went great. The website was easy to maneuver. There was a great selection to choose from, and the prices were very reasonable.

Date of experience: August 17, 2018
Diane E.
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The flowers that for delivered look nothing like what I purchased. Not satisfied

Date of experience: August 17, 2018
carol b.
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Ordered for aunt as get well lives in USA she said they were beautiful thank you

Date of experience: August 17, 2018
Diana S.
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I didn't see there would be a $15.00 delivery charge. If i had known and had time, I would have compared to other sites.

Date of experience: August 17, 2018
Karen G.
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Easy to order, delivered as expected, and my neighbor said they are beautiful!

Date of experience: August 17, 2018
Barbara G.
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Didn't like not accepting my card, used paypal
August 17, 2018

Didn't like not accepting my card, used paypal.

Date of experience: August 16, 2018
Tom E.
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I am the person that placed the order, so I didn't receive it. Please change the question on your survey!

Date of experience: August 16, 2018