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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Deanna L.
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Favorite flowers couldn't be sent to zip code :(
August 29, 2018

Favorite flowers couldn't be sent to zip code:(
Unfortunately, I asked for the wrong date for delivery and had to email to change it. They were very responsive and fix MY issue right away. Thank you!

Date of experience: August 29, 2018
Staci S.
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Best place for flowers!
August 29, 2018

Best place for flowers!

Date of experience: August 29, 2018
Kate F.
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Nice and easy!
August 29, 2018

Nice and easy! Flowers look nice.

Date of experience: August 29, 2018
Ron K.
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Thank you so much for you made my anniversary very special

Date of experience: August 29, 2018
Beth A.
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Love love same delivery
August 29, 2018

Love love same delivery

Date of experience: August 29, 2018
Janny S.
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Beautiful flowers, great prices and delivery on time...

Date of experience: August 29, 2018
Michelle K.
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They are really pretty, I'm just not that good at arranging them.

Date of experience: August 29, 2018
William J.
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Smooth transition from start of order to finish
August 29, 2018

Smooth transition from start of order to finish.

Date of experience: August 29, 2018
California
2 reviews
0 helpful votes
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Ordered Premium flowers with premium mixed chocolates. This was the replacement flowers delivered the next day, without the chocolates. Wrong persons order was delivered then the intended delivery that was wilted with 3 white damaged lilies was refused. Would not let me fully cancel the order! Only 50% refund off $60 sale price for $14.99 quality and size of grocery store flowers! Then redelivered these the next day, without chocolates... Had to call for chocolate refund! So, they tell me they're going to give me $20 OFF MY NEXT ORDER! I said to apply it to this nightmare as I WILL NEVER ORDER FROM THIS COMPANY AGAIN! I've never had these problems ordering online or by phone!

Date of experience: August 28, 2018
pauletta m.
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You are the best Thank you, but this time the flowers were brown and somewhat wilted. The delivery person did not knock on the door and they were left in the sun for an hour on my porch. Not your fault it is the dead heat of summer! I will order from you again because you are so prompt and always deliver what you advertise.

Date of experience: August 28, 2018
Kristin O.
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This is my third order and it was another good experience!

Date of experience: August 28, 2018
Michael B.
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Very easy ordering, fast local delivery
August 29, 2018

Very easy ordering, fast local delivery. Product made quite an impression. I will be a customer in the future.

Date of experience: August 28, 2018
Sandra R.
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It was a smaller floral arrangement than I expected for a deluxe.The vase just had a balloon tied around it,no ribbon or anything.It was just an ok arrangement.

Date of experience: August 28, 2018
Carlos G.
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Flowers were not what I expected they do not look like the ones I ordered..

Date of experience: August 28, 2018
Kathleen K.
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Love FYF!
August 29, 2018

Love FYF! Site is very user friendly; product always pleases!

Date of experience: August 28, 2018
Nancy L.
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Nice Choices
August 29, 2018

Nice Choices. Very fresh and no wilting thank you

Date of experience: August 28, 2018
Michael S.
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I ordered 2 arrangements for my aunt who lives in Colorado. They were delivered on the days I requested. I wasn't completely satisfied with the first arrangement but they were quick to respond and did an absolutely beautiful job with the second arrangement. I would definitely buy from them again.

Date of experience: August 28, 2018
Jewel C.
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Have never been disappointed yet
August 29, 2018

Have never been disappointed yet

Date of experience: August 28, 2018
Adam Q.
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Great experience but had problems in the past
August 29, 2018

Great experience but had problems in the past

Date of experience: August 28, 2018
Juan C.
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I ordered the regular version of you're in my heart on my first order and thought it was nice and I wanted something better so I ordered the premium version of you're in my heart for my second order and was not pleased with how the came out. My girlfriend sent me a picture of the flowers and I wasn't happy with them because I didn't see the difference between the regular and the premium. I just spent more money to get the same thing in my opinion. I thought the premium would look more like the mockup on the site and I did not get that and I am very disappointed.

Date of experience: August 28, 2018