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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lee S.
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I originally thought the $14.99 delivery fee was waved because that what it said on top, until I went to pay...and then the delivery fee reappeared. A little disappointed.

Date of experience: August 14, 2020
Nadine O.
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Nice selection and easy to to maneuver around site

Date of experience: August 14, 2020
Cecilia F.
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I love the ease of my shopping experience
August 15, 2020

I love the ease of my shopping experience. Everything I was looking for was easy for me to find, order, and check out. Thank you!

Date of experience: August 14, 2020
Adriana A.
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Easy
August 15, 2020

Easy

Date of experience: August 14, 2020
TeacherSurfer A.
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I appreciate that it arrived on time
August 15, 2020

I appreciate that it arrived on time. Thanks much for the discount on the next offer. Thanks to everyone!

Date of experience: August 14, 2020
Cat K.
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Easy & good process, but I ordered it before 8am and it wasn't delivered until 4pm.

Date of experience: August 14, 2020
blescel X.
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Great service!
August 15, 2020

Great service! Beautiful flowers all the time

Date of experience: August 14, 2020
Denah C.
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I didn't see the product, but the recipient reached out right away expressing she received it and it was very yummy. :)

Date of experience: August 14, 2020
Carolyn H.
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So easy
August 15, 2020

So easy. Very user friendly. Lots of options to choose from.

Date of experience: August 14, 2020
Ilona R.
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Very easy to pick and chose
August 15, 2020

Very easy to pick and chose. Good selection of flowers

Date of experience: August 14, 2020
Tiffany J.
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Thank you to the delivery guy for calling to confirm delivery.

Date of experience: August 14, 2020
Justin B.
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Flowers were absolutely gorgeous
August 15, 2020

Flowers were absolutely gorgeous. Very easy as well

Date of experience: August 14, 2020
Flower G.
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Fast response and really wanted me as a customer
August 15, 2020

Fast response and really wanted me as a customer. Felt so special.
The actual product was not even close to the advertised item. That was no fault of yours but purchase the florist. The florist did however do the best they could to make the product unique and special.

Date of experience: August 14, 2020
Jacob M.
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Very pleasurable with good products and prices
August 15, 2020

Very pleasurable with good products and prices

Date of experience: August 14, 2020
Dalgie R.
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Service and handling fee too expensive
August 15, 2020

Service and handling fee too expensive

Date of experience: August 14, 2020
Rachel L.
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The flowers were beautiful and the recipient loved them!

Date of experience: August 14, 2020
Robin H.
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Easy to navigate through ordering process
August 15, 2020

Easy to navigate through ordering process

Date of experience: August 14, 2020
Kendell M.
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...
August 15, 2020

0

Date of experience: August 14, 2020
Eric J.
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Ordered doz
August 15, 2020

Ordered doz. Sweetheart roses for Wife, 13 Years Anniversary. She was over joyed! Thank You

Date of experience: August 14, 2020
Evelyn A.
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Had to call customer service 3 times
August 15, 2020

Had to call customer service 3 times. Finally, the last agent was helpful. The 1st call was dropped, the second agent gave me wrong # to UPS. I told him 3 times the number was wrong - the call wouldn't go through. The order was delayed for 2 days and the flowers were wilted when they arrived.

Date of experience: August 14, 2020