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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sheila M.
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The plants were beautiful and thank you for making sure they arrived in time for my grams funeral service.

Date of experience: September 17, 2018
Chelsea s.
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!
September 18, 2018

!

Date of experience: September 17, 2018
Charlie B.
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Sent flowers recipient said the bouquet was fresh, beautiful and full

Date of experience: September 17, 2018
Maman d.
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Easy to order
September 18, 2018

Easy to order.
The bouquet was not as full as the one pictured even though I was required to buy the premium arrangement to qualify for delivery. The florist is 40 miles away. I might have got more for my money if I just called a local florist.

Date of experience: September 17, 2018
kim P.
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I requested delivery for Sunday
September 18, 2018

I requested delivery for Sunday. My order was not delivered nor was I contacted about it not being delivered. I called the next day and received 20% off and the order was delivered the next day. The bouquet was smaller than expected for the price paid. I paid extra for the flowers for a larger bouquet. Not satisfied at all with the service nor the delivery. I will not be using this service again.

Date of experience: September 17, 2018
Laura C.
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I sent an email
September 18, 2018

I sent an email. What she received and what I ordered are not the same. I'm very upset.

Date of experience: September 17, 2018
Kathy L.
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SOOO much better than FTD
September 18, 2018

SOOO much better than FTD

Date of experience: September 17, 2018
Ger F.
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Very happy with the flowers thank you
September 18, 2018

Very happy with the flowers thank you

Date of experience: September 17, 2018
dz C.
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I put in my order earlier
September 18, 2018

I put in my order earlier. It wouldn't take my payment. I finally get it to work and entered my order 3 hours later and then get charged some kind of same day fee even though my requested delivery date is tomorrow. Doesn't make sense. I saw something about a 3pm cutoff time however it is not 3pm yet. I also cannot differentiate between the basic and deluxe - pictures would be nice to be able to compare. AFTER DELIVERY: The flowers look nothing like I ordered. I understand it will not be exact or the same flowers and there needs to be a substitution but I would at least expect the same colors at least and not a completely different color arrangement If I wanted purple flowers I would have ordered that from the beginning but I didn't want purple flowers and red and that is exactly what was delivered. If I could submit pictures I would. I'm so upset right now especially after spending over $60. I can make a better arrangement than what was delivered. So frustrating...

Date of experience: September 17, 2018
Mellissa F.
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I am satisfied with my experience
September 18, 2018

I am satisfied with my experience.
Thank you!

Date of experience: September 17, 2018
Kellie M.
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I was so pleased with the full beauty of the bouquet! It was exactly as pictured online. Thanks! It brought a spot of sunshine to my sisters day.

Date of experience: September 17, 2018
Silvia N.
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The chocolats were not the same of the photo
September 18, 2018

The chocolats were not the same of the photo.

Date of experience: September 17, 2018
Christina T.
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The pricing was deceptive
September 18, 2018

The pricing was deceptive. The final price was not available until the last screen and was double what was expected. Also delivery was to be made on Friday. I called customer service on Sunday, (customer service was very good). Finally the flowers arrived on Monday.

Date of experience: September 17, 2018
Shannon Y.
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Great service, thank you
September 17, 2018

Great service, thank you.

Date of experience: September 17, 2018
John S.
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Ordering was easy, price was great, delivery on time, thank you for your customer service.

Date of experience: September 17, 2018
Holly P.
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Paid extra for same day delivery for my mom's b-day
September 17, 2018

Paid extra for same day delivery for my mom's b-day. I got an email that said they would not be able to be delivered on her birthday, but instead, the next day. Very disappointing when you want Birthday flowers delivered on their birthday.

Date of experience: September 17, 2018
Tracey S.
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Recipient said the flowers were very pretty
September 17, 2018

Recipient said the flowers were very pretty. She sent me a picture and I noticed that the bow
Wasn't very nice and it was supposed to be around the vase not stuffed into the flowers.
But the flowers looked nice and fresh and pretty close to the color arrangement I chose so I am happy
Overall.
Thank you!

Date of experience: September 17, 2018
Joetta N.
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My sister sent a picture and they are beautiful
September 17, 2018

My sister sent a picture and they are beautiful

Date of experience: September 17, 2018
melinda X.
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The bouquet was pretty
September 17, 2018

The bouquet was pretty

Date of experience: September 17, 2018
Christopher W.
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Seamless ordering
September 17, 2018

Seamless ordering. Timely delivery and very nice item.

Date of experience: September 17, 2018