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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Eyal T.
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I wish I could post two pictures, one of what I ordered, and one of what I got. No connection between the two.

Date of experience: September 19, 2018
Cousins S.
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Thank you for helping us during this time of sorrow as we are saddened by the unexpected stroke of our loved one who is in Hospice Care for his end-of-life comfort.

Date of experience: September 19, 2018
Andrew M.
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I would say everything was alright
September 19, 2018

I would say everything was alright. I would say my first experience is neutral.

Although my girlfriend was satisfied with the gift overall, there were some points that I wasn't satisfied with.

I was hoping the gift would be delivered to her place of business but she had to pick it up herself. Luckily she wasn't at work yet because if she was, she wouldn't have been able to pick up her phone and pick it up. It did ruin the surprise element I wanted for her.

Furthermore, a few of the flower petals seemed like it was chipped away by bugs. Since it's handpicked and custom made, I'd figure those imperfections wouldn't be found in such a beautiful arrangement.

But overall, my girlfriend was happy so I am happy.

Date of experience: September 19, 2018
Mary T.
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I live in illinois
September 19, 2018

I live in illinois. My niece in California was in labor with no family there. Meant a lot that the flowers arrive just after giving birth. They were beautiful and just perfect. Thank you. Thank you!@

Date of experience: September 19, 2018
arlene R.
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Easy to use, service charges should be noted before order is completed

Date of experience: September 19, 2018
Madeline R.
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Wish it could have been same day delivery
September 19, 2018

Wish it could have been same day delivery.

Date of experience: September 19, 2018
Luciana I.
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The experience was cool, thanks!
September 19, 2018

The experience was cool, thanks!

Date of experience: September 19, 2018
Cassandra S.
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Customer service was great
September 19, 2018

Customer service was great. Waited all day for the delivery. Had to ruin the surprise as the delivery did not show up until the person was leaving the office. Timing not the best so I felt I was way overcharged for delivery. It was within the delivery time frame but I have never had this experience that it was delivered so late to a business in the day.

Date of experience: September 19, 2018
Pat T.
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My first order from you was very satisfactory
September 19, 2018

My first order from you was very satisfactory. This one however was not. It was nothing like the picture that I ordered. I will order from you one more time, and hopefully, the flowers will be what I ordered. Future orders will depend on that.

Date of experience: September 19, 2018
steven m.
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Finally got them on time
September 19, 2018

Finally got them on time

Date of experience: September 19, 2018
Danielle L.
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Thanks for the fast delivery
September 19, 2018

Thanks for the fast delivery

Date of experience: September 19, 2018
Ellen D.
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Flowers were beautiful
September 19, 2018

Flowers were beautiful. I ordered some a year ago thru the same site and was disappointed but these were worth it.

Date of experience: September 19, 2018
Deidre M.
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Quick and simple
September 19, 2018

Quick and simple

Very pretty arrangement. Nicely done

Date of experience: September 19, 2018
Catherine J.
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Thank you for your service
September 19, 2018

Thank you for your service. I do not order often on my budget, but when I do I will use your services

Date of experience: September 19, 2018
John T.
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When pretty smooth this time
September 19, 2018

When pretty smooth this time.

Date of experience: September 19, 2018
Adrian i.
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Very easy to order flowers the only thing is they weren't fresh flowers...the greens bunch around roses they were dry and the roses themselves they look old.

Date of experience: September 19, 2018
kelly S.
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The 14.99 handling fee should be present before checkout. Too big of a surprise

Date of experience: September 19, 2018
Shirley D.
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Easy Peasy!
September 19, 2018

Easy Peasy! Loved it!

Date of experience: September 19, 2018
Rita X.
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Great selections, good website
September 19, 2018

Great selections, good website

Date of experience: September 19, 2018
Steven s.
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Good service and product
September 19, 2018

Good service and product

Date of experience: September 19, 2018