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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Merita J.
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The flowers ordered was not the flowers delivered
September 21, 2018

The flowers ordered was not the flowers delivered. The freshness of the flowers was good but if you dont get the flowers you order then why spend 30 minutes picking out that special flower. Was not even similar.

Date of experience: September 20, 2018
Marlene B.
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So far so good...
September 21, 2018

So far so good...will see if delivered product is as good!
Was sent to a person in Ct. For a birthday. I did not see the basket I ordered, however the [erson described the basket as pretty good.

Date of experience: September 20, 2018
Ursula J.
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So far so good,Hopefully the flowers they pick are nice.

Date of experience: September 20, 2018
Liliana R.
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They arrived to the destination I sent them to and they came out beautifully!

Date of experience: September 20, 2018
Debbie S.
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Had lots of options
September 20, 2018

Had lots of options

Date of experience: September 20, 2018
Jeff K.
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Based on the picture that I saw, it did seem like the deluxe option that I chose should have a been a little larger than it actually ended up being. But, since I sent the flowers out of state and can't see them myself, it's difficult to tell. That's why I'm still giving 5 stars. However, based on the picture that I saw, it did seem a bit small for what I paid. That being said, every other order I've made in the past has been excellent and exactly as expected.

Date of experience: September 20, 2018
Phil Y.
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Overall, I was very satisfied
September 20, 2018

Overall, I was very satisfied

Date of experience: September 20, 2018
Brenda W.
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The flowers did not arrive the same day as I paid for same day delivery. The flowers did not look like the ones I ordered online but they were nice. The gladyolas were somewhat wilted. I was notified they were delivered and they were not until the next day I was there when they were delivered so I was a bit disappointed. I always hate ordering flowers online due to not knowing what really gets delivered or when but in this order I was there and they were a day late even thou I paid extra for same day delivery.

Date of experience: September 20, 2018
George O.
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Easy to navigate website with quick delivery
September 20, 2018

Easy to navigate website with quick delivery

Date of experience: September 20, 2018
Jesus M.
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Overall good experience, easy online navigation but service and handling additional charge made the total order very expensive. Should definitely try and lower the prices so more orders can be made.

One of the flowers was delivered broken from its stem! Completely unacceptable & not the normal service provided in the past!

Date of experience: September 20, 2018
steven r.
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The order was delivered promptly, but did differ somewhat from the photo online. It was still pretty though.

Date of experience: September 20, 2018
Susie M.
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Very user friendly website
September 20, 2018

Very user friendly website. Easy to find what I needed. The handling fee is rather expensive though, so I probably will use a different service in the future.

Date of experience: September 20, 2018
California
1 review
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Under deliver
September 20, 2018

Please don't make the mistake of ordering flowers for any one if you them there at a reasonable time or if you want them to say wow thank you for the beautiful flowers because it will not happen! I tried twice

Date of experience: September 20, 2018
Mary A.
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The flowers that arrived at my sister's house were not anything like the picture in your add. There were few flowers and looked skimpy for the $50.00 I paid. I won't order through this site again.

Date of experience: September 20, 2018
Kathy D.
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Easy hopevthey look nice
September 20, 2018

Easy hopevthey look nice

Date of experience: September 20, 2018
Courtney V.
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Flowers were nice but were not as vibrant as the pictures online.

Date of experience: September 20, 2018
Diana J.
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...
September 20, 2018

Date of experience: September 20, 2018
David R.
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It was a very quick turn around from order to delivery. Of course, the quality of the flower at the end of the day is deteriorating quickly but that's what you get with most places. With it though, my wife was very surprised.

Date of experience: September 20, 2018
Marykay R.
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Basket was much smaller and only had two kinda large plates in it. Plants did look healthy, but not close to picture.

Date of experience: September 20, 2018
Kathryn c.
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It was a gift to a niece in another state
September 20, 2018

It was a gift to a niece in another state. It was received on a timely basis and she tells me they are lovely

Date of experience: September 20, 2018