Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Jean H.
0 reviews
0 helpful votes
Follow Jean H.
Unfollow Jean H.
Share Review
Report Review

A little grueling for older folks
September 29, 2018

A little grueling for older folks.
Would prefer phone

Date of experience: September 29, 2018
Sara P.
0 reviews
0 helpful votes
Follow Sara P.
Unfollow Sara P.
Share Review
Report Review

Great way to order a gift for someone
September 29, 2018

Great way to order a gift for someone. Smooth process.

Date of experience: September 29, 2018
Maggiegreeneyes N.
0 reviews
0 helpful votes
Follow Maggiegreeneyes N.
Unfollow Maggiegreeneyes N.
Share Review
Report Review

Lady on phone was nice and does deserve a raise
September 29, 2018

Lady on phone was nice and does deserve a raise. Unfortunately, regarding the shop that fixed the order to be delivered, my friend did not receive the mylar balloon I had ordered that said Get Well Soon. Instead, she received a Happy Birthday Balloon and this upset me since her birthday was last month, not now! I still do not understand why the shop did this error unless they did not read the order correctly. I had called and they did bring a Get Well Balloon to my friend but the damage was already done. This is my first order with fromyouflowers and I think it may be my last. Very disappointed because of the mistake made.

Date of experience: September 29, 2018
Love F.
0 reviews
0 helpful votes
Follow Love F.
Unfollow Love F.
Share Review
Report Review

Would be good if there was a program for reduced shipping/handling fees.

Date of experience: September 28, 2018
Dennis K.
0 reviews
0 helpful votes
Follow Dennis K.
Unfollow Dennis K.
Share Review
Report Review

Shopping experience was OK
September 29, 2018

Shopping experience was OK

Date of experience: September 28, 2018
Liz F.
0 reviews
0 helpful votes
Follow Liz F.
Unfollow Liz F.
Share Review
Report Review

The purple roses were beautiful
September 29, 2018

The purple roses were beautiful. The bear was cute and the mylar topped it off. Thankyou

Date of experience: September 28, 2018
val T.
0 reviews
0 helpful votes
Follow val T.
Unfollow val T.
Share Review
Report Review

Great selections, great price ranges, something for everyone.

Date of experience: September 28, 2018
Bill s.
0 reviews
0 helpful votes
Follow Bill s.
Unfollow Bill s.
Share Review
Report Review

Like doing business with you!
September 29, 2018

Like doing business with you! Everything was really great. Service and product.

Date of experience: September 28, 2018
Janet K.
0 reviews
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

Designated receiver got on requested date
September 29, 2018

Designated receiver got on requested date. Sent message that

Date of experience: September 28, 2018
Jessica E.
0 reviews
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

The last time I bought flowers from you guy they were amazing! I hope this order is too!---- was what i wrote prior to the order being delivered. My aunt had received one of your deluxe bouquets and it was huge! She kept going on and on about it and it totally brightened her day! Now, the ones i just sent my mom in this order, also receiving a deluxe bouquet, were just... meh. They still did the job but they definitely were the regular size judging by your website and the size my aunts were. Also there were no purple flowers like in the photo. I understand it may be hard for all florists to have the same flowers but they could've at least substituted to fill in the gaps, this looked a bit patchy.

Date of experience: September 28, 2018
Linda r.
0 reviews
0 helpful votes
Follow Linda r.
Unfollow Linda r.
Share Review
Report Review

Order went from 35 to 55 a little expensive for a cake even with a 15%discount

Date of experience: September 28, 2018
Cheryl L.
0 reviews
0 helpful votes
Follow Cheryl L.
Unfollow Cheryl L.
Share Review
Report Review

Always so many choices and so easy to order!
September 29, 2018

Always so many choices and so easy to order!
My go to places for gifts in a hurry!

Date of experience: September 28, 2018
jennyfer C.
0 reviews
0 helpful votes
Follow jennyfer C.
Unfollow jennyfer C.
Share Review
Report Review

The flowers were not the same ones I ordered, but they were beautiful and my niece loved them!

Date of experience: September 28, 2018
Benjamin F.
0 reviews
0 helpful votes
Follow Benjamin F.
Unfollow Benjamin F.
Share Review
Report Review

Disappointed that I went through the purchasing to find out that there was an unexpected $14.99 delivery fee added - no where did I see that mentioned. Fortunately found a code to save that fee - would be nice to be honest up front of fees rather than making customers search for codes to get what they offer for free anyway.

Flowers were shipped from California to Utah - left instructions for delivery to a business during afternoon business hours. An attempt was made by UPS to deliver during the morning to the address but UPS said that the address was incorrect (after calling and speaking with UPS for about 30 minutes it was determined that the UPS driver went to the wrong door in the building but the address was correct). UPS was given the phone number and address again to re-deliver (with instructions) but they did not contact the receiver.

Finally had to call UPS and arrange for a pick-up.

Won't recommend this company to anyone in the future.

Date of experience: September 28, 2018
kj h.
0 reviews
0 helpful votes
Follow kj h.
Unfollow kj h.
Share Review
Report Review

Good
September 29, 2018

Good

Date of experience: September 28, 2018
Dan W.
0 reviews
0 helpful votes
Follow Dan W.
Unfollow Dan W.
Share Review
Report Review

I didn't expect a $15 service charge
September 29, 2018

I didn't expect a $15 service charge.

Date of experience: September 28, 2018
Majd A.
0 reviews
0 helpful votes
Follow Majd A.
Unfollow Majd A.
Share Review
Report Review

Your such amazing
September 29, 2018

Your such amazing

Date of experience: September 28, 2018
Kimberly L.
0 reviews
0 helpful votes
Follow Kimberly L.
Unfollow Kimberly L.
Share Review
Report Review

The cupcakes looked wonderful, my niece texted a pic
September 29, 2018

The cupcakes looked wonderful, my niece texted a pic. Hopefully they will taste as good as they look.

Date of experience: September 28, 2018
Geraldina T.
0 reviews
0 helpful votes
Follow Geraldina T.
Unfollow Geraldina T.
Share Review
Report Review

This arrangement was for our boss' birthday and her words were, "... my beautiful flower arrangement..."

Date of experience: September 28, 2018
Karen M.
0 reviews
0 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Love the company
September 28, 2018

Love the company. Will definitely use again.

Date of experience: September 28, 2018