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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lauren H.
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Flowers arrived on the nominates day, as their website explained they don't look exactly like the photos but I could tell effort had been made.

$15 handeling fee is crazy, what is this for? Delivery? This took what should have been just over $30 flower order almost to $50

The tracking order is rubbish, it's either 'not delivered' or 'delivered' would like to see an estimated delivery time.

Overall good service

Date of experience: October 18, 2018
Allane W.
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My aunt was very pleased with the roses she received today for her birthday, even though her celebration was the day before.

Date of experience: October 17, 2018
K M.
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The product ordered did not look like the one I ordered, however the recipient reported it was very nice. Just not as pictured.

Date of experience: October 17, 2018
Joey Z.
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Although the delivery was same day, it wasn't delivered until 9pm. Which thankfully the recipient was still there at the time.

Date of experience: October 17, 2018
julie k.
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Very good service
October 18, 2018

Very good service. Beautiful flowers

Date of experience: October 17, 2018
Kathy B.
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It was very easy compaired to other sites ive been on

Date of experience: October 17, 2018
Cathi D.
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This flower arrangement was for a young man who lost his battle with cancer so, I wanted to send a beautiful bouquet of flowers. Not only did you create a gorgeous arrangement, you delivered within 24 hours of order submittal. With the exceptional service, the streamlined ordering process and the sheer beauty of the arrangement is exactly why I now have a new florist. Thank you so much!

Date of experience: October 17, 2018
martha I.
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Appreciate discount offers!
October 18, 2018

Appreciate discount offers! Delivered on time and as shown online. Thank you.

Date of experience: October 17, 2018
Susy g.
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Easy way very satisfied with service
October 18, 2018

Easy way very satisfied with service

Date of experience: October 17, 2018
Cheryle G.
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The recipient of the flowers said they were beautiful. They were delivered on time. The 14.99 charge seems excessive but everything costs more nowadays. I have always been very happy with the beauty and freshness of the flowers I have ordered from fromyouflowers.com.

Date of experience: October 17, 2018
Jacqueline M.
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Love the discounts and great customer service
October 18, 2018

Love the discounts and great customer service.

Date of experience: October 17, 2018
Marshal V.
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Quick and easy
October 18, 2018

Quick and easy. Good pricing for nice arrangements. Thanks

After delivery: Order was on time and looked great! Appreciate you helping me make someone special to me feel special on her birthday.

Date of experience: October 17, 2018
Robert W.
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Very easy thank you
October 18, 2018

Very easy thank you

Date of experience: October 17, 2018
Paula J.
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Great service, good website
October 18, 2018

Great service, good website.

Date of experience: October 17, 2018
joe c.
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Happy with your service thank you
October 17, 2018

Happy with your service thank you

Date of experience: October 17, 2018
Jason E.
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Fast and flowers were perfect
October 17, 2018

Fast and flowers were perfect

Date of experience: October 17, 2018
Karen L.
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So glad they delivered the same day!
October 17, 2018

So glad they delivered the same day!

Date of experience: October 17, 2018
Patricia M.
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Great service and follow up!
October 17, 2018

Great service and follow up!

Date of experience: October 17, 2018
Frea F.
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Beautiful flowers, arrived sooner than expected!
October 17, 2018

Beautiful flowers, arrived sooner than expected! :)

Date of experience: October 17, 2018
Cheryl M.
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My sister loved her flowers and the florist was one of her favorites.

Date of experience: October 17, 2018