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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Danette Y.
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My order was not received same day as stated and paid for, it was my aunt's birthday. As stated you will refund me for a setup fee. When can I expect a refund?

Date of experience: October 18, 2018
Johnna U.
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This is not my first order
October 19, 2018

This is not my first order. I enjoy ordering on line. Sometimes it can take forever on the telephone to order flowers. This is a great way to do so. Thank you

Date of experience: October 18, 2018
Beverly J.
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The flowers were very nice
October 19, 2018

The flowers were very nice.

Date of experience: October 18, 2018
Eric K.
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Why is a 14.99 handling fee slipped in on the last screen? This should be made more apparent from the beginning? Why can I not enter a different savings code if one is already inserted? I didn't even have the option to see if I could save more with a different code. Flowers were delivered in a timely manner with a hand written note. I'm content with the product and service but the hidden fees are sneaky and a business practice that should be avoided.

Date of experience: October 18, 2018
Marco T.
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Flowers are nice and fresh on this order
October 19, 2018

Flowers are nice and fresh on this order.

Date of experience: October 18, 2018
Jackie L.
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Delivery on time
October 19, 2018

Delivery on time. Flowers were beautiful

Date of experience: October 18, 2018
Peggy D.
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Quick and easy
October 19, 2018

Quick and easy

Date of experience: October 18, 2018
deb l.
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Great value and fast service
October 19, 2018

Great value and fast service. Very pleased

Date of experience: October 18, 2018
Donna C.
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The recipient said it was beautiful, it was delivered when scheduled and easy to order. Very pleased!

Date of experience: October 18, 2018
Christina G.
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The order & timing were great
October 19, 2018

The order & timing were great. Only small issue was I added on 2 balloons but only received one.

Date of experience: October 18, 2018
jancy d.
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Very reasonable prices
October 19, 2018

Very reasonable prices. Flowers were great and delivered as pictured. Would have preferred to be delivered a little earlier in the day since it was her Birthday (delivered at 5:30pm). I will use this service again for sure and am really pleased. Delivery time comment is just meant to be constructive feedback.

Date of experience: October 18, 2018
Nikita E.
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Arrived promptly and the arrangement looked beautiful. I'm very pleased. I sent these to my boyfriend for his birthday, he was very pleasantly surprised, the asiatic lilies smell heavenly.

Date of experience: October 18, 2018
Rumi D.
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Smaller than I expected
October 18, 2018

Smaller than I expected. Website should have images for all 3 sizes or the medium size, not largest.

Date of experience: October 18, 2018
KB Q.
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Delivered quickly and a lovely arrangement!
October 18, 2018

Delivered quickly and a lovely arrangement!

Date of experience: October 18, 2018
Debbie S.
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Ordering was easy
October 18, 2018

Ordering was easy. Delivery was as promised. Recipient was very pleased with the fruit basket! Would recommend and buy from this company again.

Date of experience: October 18, 2018
debbie P.
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I thought the arrangements would be a bit larger, but they are nice. Hopefully when they open I will feel they were worth the price.

Date of experience: October 18, 2018
Varduhi T.
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More expensive than expected...
October 18, 2018

More expensive than expected...this was the first and last time I ordered from fromyouflowers! I am so very disappointed and angry with my order; it was not at all what I expected...completely different flowers were used to create the smaller than expected bouquet. I specifically ordered "Blissfully yours" because it looked very elegant and had no lilies (since my sister is allergic) however the order she received had the original flowers replaced with lilies!

Date of experience: October 18, 2018
william g.
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Awesome, easy and fast
October 18, 2018

Awesome, easy and fast

Date of experience: October 18, 2018
Becky G.
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Better deals than most I found
October 18, 2018

Better deals than most I found

Date of experience: October 18, 2018
marleigh l.
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Comment
October 18, 2018

Comment

Date of experience: October 18, 2018