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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jim C.
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Good price good service
October 19, 2018

Good price good service

Date of experience: October 19, 2018
JB J.
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Shopping was quick and easy!
October 19, 2018

Shopping was quick and easy! Delivery time was fine. The products in the basket, however, were nowhere near worthy of the price I paid.

Date of experience: October 19, 2018
Shannon K.
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Ordering was quick and easy
October 19, 2018

Ordering was quick and easy. Now waiting to see how the delivery goes. The flowers were amazing according to Grandma. The whole process was a great experience.

Date of experience: October 19, 2018
karen s.
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There should be a place to put in delivery instructions. I placed an order but there was no where tosay that she won't be at work until 6pm.

Date of experience: October 19, 2018
Kenya S.
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The price point is a bit ridiculous
October 19, 2018

The price point is a bit ridiculous

Date of experience: October 19, 2018
Kelvin W.
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Really smooth process, and easy to navigate around to get the exactly what you want! I will be ordering from here again for the foreseeable future.

Date of experience: October 19, 2018
Cassandra H.
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Quick and easy site to select and send flowers
October 19, 2018

Quick and easy site to select and send flowers.

Date of experience: October 19, 2018
Rich j.
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I asked for delivery today and did not see expected time of delivery. These are being delivered to the school where my wife teaches and she is only there until 2:30pm. Is it possible to advise time of delivery and ask 'is this suitable?' Before taking the order? I have ordered before on special occasions and have not had a problem when they were not delivered on time, but would be nice to have confirmation before ordering. Thx.

Date of experience: October 19, 2018
Tim A.
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Overall process needs to be more informative for the customer. Nore real time link sequence would make the purchase experience more interesting

Date of experience: October 19, 2018
st t.
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Satisfied with the whole experience
October 19, 2018

Satisfied with the whole experience.

Date of experience: October 19, 2018
Marie B.
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I would like to see future orders that send an email picture of the flowers, as I sent them from a long distance.

Date of experience: October 19, 2018
Florida
1 review
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Dont waste your time. These guys are beyond horrible. Not only did my flowers not get there same day, but when they did get delivered, they delivered to wrong address and refused to redeliver, and not refund my money.
They are crooks. I cant even get through to anyone. Their emails are al auto response and noone calls to resolve. When I call and ask for a supervisor... they barely speak English and I get put on hold and noone ever comes back.
Dont do business with them. The last few days dealing with this has been nothing but a headache. Next time I will call a florist locally directly!

Date of experience: October 19, 2018
kris M.
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Very easy to use
October 19, 2018

Very easy to use

Date of experience: October 19, 2018
Pat D.
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My friend took picture and nothing like what I wanted. Had 2 not 3 sunflowers. Roses were different color and flowers looked much skimpier. She was happy but I knew what it was supposed to look like. Very disappointed

Date of experience: October 19, 2018
Renae D.
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Very good I am very impressed
October 19, 2018

Very good I am very impressed. Can't wait till my sister gets them.

Date of experience: October 19, 2018
tonia Z.
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I ordered a set of flowers that had a pink with white polka dots and what I thought were carnations and lilys and roses. She received something similar but not what I was expecting. In fact the bow she got was different and it did not match the colored vase at all. Overall I was pleased with how easy it was to order but so much on the selection or actual item

Date of experience: October 19, 2018
Brianna X.
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It was a beautiful bouquet and the recipient loved it! It was more than I expected to pay though.

Date of experience: October 18, 2018
Rebecca B.
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Shopping on site was easy
October 19, 2018

Shopping on site was easy. Can't give 5 star review till I'm
Sure the order arrives in time & flowers are fresh.
Flowers arrived on time and we're fresh, recipient sent me a photo. I was however very very disappointed in the arrangement. It looked nothing like the photo on line where arrangement was full, even & artfully arranges in vase. This one was sparse looking, a lot of greenery shoved in to take up space, uneven and not appealing to the eye at all. I increased my order to the Premium level and this was not it. I did call customer service and they offered to re-send another arrangement. I agreed and thought it was a great solution. Thank you
Representative on phone also offered a $10 coupon for next purchase, but did not tell me how I would receive and I didn't think to ask. I was satisfied with the outcome.

Date of experience: October 18, 2018
Ms C.
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Difficult filling out all information required
October 19, 2018

Difficult filling out all information required.

Date of experience: October 18, 2018
Britney J.
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The package was nice and delivered on time and I will use this service again. Although there were some unexpected charges at the end of the process that I wish I was made aware of in the beginning.

Date of experience: October 18, 2018