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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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AdrianaOwens V.
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Awesome flowers and great service
October 24, 2018

Awesome flowers and great service.

Date of experience: October 24, 2018
Leandre Z.
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Easy and convenient
October 24, 2018

Easy and convenient. My daughter loved them and that was great to hear and see her excitement.

Date of experience: October 24, 2018
Laura S.
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I was surprised/disappointed at the (smaller than pictured) size of the bouquet. But at least it was still a beautiful arrangement.

Date of experience: October 24, 2018
Courtney O.
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Flowers didn't look like anything I ordered
October 24, 2018

Flowers didn't look like anything I ordered. Got an email after lunch saying they didn't have what I ordered so they had to 'tweak' it a little. For future reference, customers should be sent pictures of what is available and them them choose with in price range. There's absolutely no way I would have sent my grandmother the flowers she received.

Date of experience: October 24, 2018
Terri Y.
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Website easy to navigate
October 24, 2018

Website easy to navigate. Detailed information on order with ability to check recepient information.

Picture on website shows basket with 12 bags of chips, a can of nuts and approximately 13 candy bars. I upgraded to a deluxe basket. The basket received had 3 bags of chips, 8 candy bars and 4 bags of fruit chews.

Website should reflect number of items for different baskets since picture is misleading.

Date of experience: October 24, 2018
Jenifer S.
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Love that you have same day delivery
October 24, 2018

Love that you have same day delivery

Date of experience: October 24, 2018
baldemar r.
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You are way over priced and my previous order had multiple things wrong with it. You did give me a $15 credit towards another purchase, but that is only good if I spend more money and just hope this order isn't messed up also. To top it off it was to be delivered on the 23 it got sent 2 weeks early

Date of experience: October 24, 2018
robert p.
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Easy, good job
October 24, 2018

Easy, good job. Thanks

Date of experience: October 24, 2018
Troy B.
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Fast and professional
October 24, 2018

Fast and professional

Date of experience: October 24, 2018
Kate I.
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Better value for you money
October 24, 2018

Better value for you money

Date of experience: October 24, 2018
Paulina G.
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Easy to order
October 24, 2018

Easy to order

Date of experience: October 24, 2018
levia p.
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Love the flowers, but think the total cost was a little expensive.

Date of experience: October 24, 2018
Alan U.
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Bouquet of flowers was really beautiful...
October 24, 2018

Bouquet of flowers was really beautiful... except for... on each side (on the bottom of the arrangement) the tiny flowers were wilted and looked old. Overall, they were beautifully designed and a few have even bloomed since the delivery. The delivery man was very kind as well. I probably would use service again.

Date of experience: October 24, 2018
TIYASH P.
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The flowers were delivered before the scheduled date selected during purchase.

Date of experience: October 23, 2018
Florida
1 review
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Terrible Flowers
October 24, 2018

Ordered an autum arrangement for my mother at the hospital and they delivered a hot pink and bright yellow "bouquet" that wasn't arranged and just thrown into a vase. It looked terrible. I have contacted customer service who said another bouquet would be delivered the next day it was never delivered. I contacted customer service AGAIN who said "they are verifying". This was 5 days ago and I paid extra for same day delivery. Never again will I order from them and I will post this review, including photosif I can, of what was delivered v bought on every sight I can find.

Date of experience: October 23, 2018
michelle T.
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They shopping experience was great until after already placing the order and paying. I got an email my order couldn't be delivered on time. When it was delivered, it was not what I had paid for. I understand that florists may have to make substitutions, but this bouquet did not nearly have the amount of flowers or any of the fancier flowers that were expected. I had paid to do the upsized of the bequest and expected it to be a little fuller and fancier than the basic option. It was not even nice enough to be the basic option. I used to work at a florist. This bouquet could have been bought for $15 at the grocery store, yet I paid $49.99 for it. I was not satisfied. Waiting an extra day for delivery should have been enough time to get it right.

Date of experience: October 23, 2018
Aaron E.
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You all seemed to come at the perfect time
October 24, 2018

You all seemed to come at the perfect time. My girlfriend had a terrible day and I'm hundreds of miles away at work. They came just in time to brighten her day! Well done.

Date of experience: October 23, 2018
Lucy I.
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Great flowers to my granddaughter
October 24, 2018

Great flowers to my granddaughter. She loved them.

Date of experience: October 23, 2018
O W.
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I ordered a custom vase for my in-laws anniversary gift and only a plain glass vase came. My husband and I were disappointed because his parents have been through a lot health wise this year and a custom vase would have brought them joy. I hope that this doesn't become an issue as I am hesitant to place future orders because of this experience.

Date of experience: October 23, 2018
Samantha H.
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Quick and simple!
October 24, 2018

Quick and simple! My friend that received them said they were wonderful!

Date of experience: October 23, 2018