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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gretta G.
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First-time user...
November 4, 2018

First-time user... wanted a bouquet that didn't break the bank so was attracted to reasonable price UNTIL I GOT TO CHECKOUT. Your $14.99 service & handling fee was ridiculous. When I left the order uncompleted, all of a sudden that fee got removed. So I took a chance that my order will prove satisfactory. But fee shifting left a bad taste in my mouth so I'm unlikely to come back unless the bouquet is spectacular. Sorry but that kind of bait-and-switch tactic raises consumer red flags.

Flowers were lovely, so that helped to mitigate problems w/ordering process.

Date of experience: November 4, 2018
Evelyn R.
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Best prices I found, and easy to use site
November 4, 2018

Best prices I found, and easy to use site.

Date of experience: November 4, 2018
Denise W.
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The arrangement that was delivered was nothing like the online arrangement. I upgraded my order and it was still extremely skimpy. And poorly arranged. I was almost embarrassed by what was sent.

Date of experience: November 4, 2018
John I.
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Good shopping experience
November 4, 2018

Good shopping experience. Easy online ordering, with same day delivery. The turn around time from web order placement to delivery exceeded expectations.

Date of experience: November 4, 2018
Danny B.
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Easy & convenient
November 4, 2018

Easy & convenient. Everytime I send flowers, recipient always comments how nice they are.

Date of experience: November 3, 2018
Steven O.
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Great selection of arrangements
November 4, 2018

Great selection of arrangements. Very happy to have received free shipping, although the price is a bit on the higher end, but the recipient is always delighted with the flowers.

Date of experience: November 3, 2018
Muriel T.
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Easy to browse thru different bouquets and fill in the personal information

Date of experience: November 3, 2018
Stephanie H.
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I loved the prices but had difficulty making edits to my delivery info. I had to remove my entire order and start over because I entered the wrong zipcode at the beginning of my order because the zipcode field was not editable. Kind of frustrating to restart the order from scratch.
I ordered deluxe Spray flowers but it the flowers were very small. They look like they were standard and I paid for a deluxe Spray.

Date of experience: November 3, 2018
Adelle R.
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Fast and easy hope the delivery service is as same as ordering Thanks fast delivery i must say

Date of experience: November 3, 2018
donna I.
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Free shipping is always a great incentive!
November 4, 2018

Free shipping is always a great incentive!

Date of experience: November 3, 2018
Susan D.
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Mom was happy
November 4, 2018

Mom was happy

Date of experience: November 3, 2018
Angela B.
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My grandmother LOVED her flowers
November 4, 2018

My grandmother LOVED her flowers. She is not someone who is easily impressed...but she couldn't stop telling me how absolutely beautiful they were. VERY PLEASED.

Date of experience: November 3, 2018
Todd C.
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It was alright but pictures aren't what we ordered last time here.

Date of experience: November 3, 2018
eric w.
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My Girlfriend loved them, was a surprise for her birthday.

Date of experience: November 3, 2018
Mary A.
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Pleased with the whole experence
November 3, 2018

Pleased with the whole experence

Date of experience: November 3, 2018
Elaine B.
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Quick, easy, great flowers
November 3, 2018

Quick, easy, great flowers. Thought a card stating they were from us would be automatic. Not.

Date of experience: November 3, 2018
Catherine R.
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Lovely flowers
November 3, 2018

Lovely flowers. Great customer service. Delivered on time.
I think the Handling Charge is too high.
Overall, a good experience.
Thank you for an excellent transaction.

Date of experience: November 3, 2018
Hien N.
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This order is for my son and his wife first wedding anniversary. They are very happy.

Date of experience: November 3, 2018
Dawn F.
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Beautiful arrangements!
November 3, 2018

Beautiful arrangements! Could not have been more pleased with the quality of the flowers and of course the cost. Thank you, thank you.

Date of experience: November 3, 2018
J C.
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Recipients are very pleased
November 3, 2018

Recipients are very pleased. Said they are beautiful.

Date of experience: November 3, 2018