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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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AG Z.
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Easy and quick
December 9, 2018

Easy and quick. Just hope the delivered arrangement equals the selection shown on the website. This is a gift to my best friend. UPDATE: Order was delivered quickly. My friend was very happy with the flowers. However, her description of the arrangement didn't exactly fit the website image. I'm waiting for her to send a photo of the flowers.

Date of experience: December 8, 2018
Larry F.
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The arrangement was not as described
December 9, 2018

The arrangement was not as described. It had very little greenery and one of the balloons was a get well balloon not a birthday balloon as ordered. Also the flowers were not what where listed ok n the website. Still nice looking but not what was expected

Date of experience: December 8, 2018
Kimberlee H.
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The shipping and handling charge was never mentioned the entire transaction and now that I've spent 20 minutes setting up the account and choosing a product it makes it unlikely I'll choose a different company. Well, at least not for today. But doubt I'll be back.
I paid for the larger arrangement and the one received looks like the smaller version. It is pretty, but not as full as expected/paid for.

Date of experience: December 8, 2018
debra P.
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Have NEVER been disappointed with your products & service!

Date of experience: December 8, 2018
Trena H.
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I only use From You Flowers!
December 9, 2018

I only use From You Flowers!

Date of experience: December 8, 2018
Jack P.
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The survey took longer than the order
December 8, 2018

The survey took longer than the order

Date of experience: December 8, 2018
kathy c.
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Thanks great savings
December 8, 2018

Thanks great savings.

Date of experience: December 8, 2018
DJV A.
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The recepient of my purchase stated, the flowers smell beautiful and it was packaged well and easy to get out of the packaging. They are pleased and i am pleased.

Date of experience: December 8, 2018
Monica P.
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Delivery was made later than anticipated
December 8, 2018

Delivery was made later than anticipated. Called good response and follow up
Provided.

Date of experience: December 8, 2018
Frances Q.
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Not happy about all the added fees
December 8, 2018

Not happy about all the added fees. $45 in added fees? Doesn't seem right to advertise the prices as "20%off" and then wind up paying a lot more at the end. Disappointed. I've gotten MUCH better deals from you in the past. Again, very disappointed in that aspect. Delivery was on time; recipient was pleased.

Date of experience: December 8, 2018
Pam R.
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Great!
December 8, 2018

Great!

Date of experience: December 8, 2018
Quenice D.
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Great prices and easy convenient ordering...
December 8, 2018

Great prices and easy convenient ordering...luv it!

Date of experience: December 8, 2018
william A.
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Price was expensive
December 8, 2018

Price was expensive. Delivery was ok but could have been better.

Date of experience: December 8, 2018
Donald H.
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Pretty easy...
December 8, 2018

Pretty easy...anxious to observe delivery and quality

Flowers look good!

Date of experience: December 8, 2018
Judy K.
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I always order flowers from Fromyouflowers...
December 8, 2018

I always order flowers from Fromyouflowers...nice work!

Date of experience: December 8, 2018
Stephanie D.
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I was always a little bit worried about ever ordering flowers online. This experience has changed my mind. Great great flowers.

Date of experience: December 8, 2018
Seth B.
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Shipping too expensive
December 8, 2018

Shipping too expensive.

Date of experience: December 8, 2018
Henry G.
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The website is good and the reminders work
December 8, 2018

The website is good and the reminders work.

Date of experience: December 8, 2018
Edwin E.
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Im a first time shopper and i will shop here again.

Date of experience: December 8, 2018
Lisa F.
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All around great product and service...
December 8, 2018

All around great product and service...I highly recommend them!

Date of experience: December 8, 2018