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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Ayanna R.
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Overall on time and right
August 22, 2020

Overall on time and right. Thank you.

Date of experience: August 22, 2020
Michele G.
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Delivered@ 4:30PM
August 22, 2020

Delivered@ 4:30PM. I would have preferred an earlier time. Nonetheless, the recipient LOVED them! She said the blues and purples (her favorite colors) were vibrant and the selections will last! Impressed that the contactless delivery driver wore a mask and gloves!

Date of experience: August 22, 2020
The B.
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Your site has beautiful flowers with a large selection that made shopping easy. The flowers were received plenty of time ahead of the service and looked so beautiful. The family that received the flowers sent me a picture with a sincere appreciation and stated 'Oh my lord'. The flowers and the heart shaped arrangement filled the room with love during our time of sorrow. Thank you so much for your time, expertise and the wonderful customer service.

Date of experience: August 22, 2020
Joanne V.
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The flowers were very nice and delivered on time
August 22, 2020

The flowers were very nice and delivered on time. Thank you!

Date of experience: August 22, 2020
Monica F.
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Very good
August 22, 2020

Very good. Good service and fast. The customer service was wonderful. Thanks

Date of experience: August 22, 2020
Anna Y.
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The flowers for the funeral service o 8/20, got there too late close to end of the service even though I mentioned on the order the timing of the service and I paid the extra fee for on time delivery.

Date of experience: August 22, 2020
Wendy A.
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Lots of selections, experienced timely service of fresh flowers.
My daughter-in-law was very pleased with the flowers!

Date of experience: August 22, 2020
Michelle M.
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It was easy and I loved the Google discount
August 22, 2020

It was easy and I loved the Google discount. I received a email that my delivery was not going to happen on 'same day delivery' as I wanted and paid extra for. I was told it would be delivered the following day and I would be credited the amount I paid extra for. The flowers arrived the next day to my friend, a day after her birthday when I had hoped they would have arrived on her actual birthday as planned. Overall, everything was fine and I would order again. I appreciated the email updates as well.

Date of experience: August 22, 2020
Jamie M.
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I hope the bouquet is fresh
August 22, 2020

I hope the bouquet is fresh. Easy site to use.

Date of experience: August 22, 2020
Jen R.
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There was a lot of substitutions but the flowers were beautiful! And the delivery driver really went above and beyond to try and find the appropriate location in the hospital!

Date of experience: August 22, 2020
Jacqueline V.
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Fast and affordable
August 22, 2020

Fast and affordable.

Date of experience: August 22, 2020
Sebastian Q.
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Thank you so much, the vas and flowers were excellent and the care you took with them was exceptional. You far exceeded my expectations, and the recipient was in loving tears. I cannot thank you enough for this.

Date of experience: August 22, 2020
mercedes S.
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Gma loved the flowers
August 22, 2020

Gma loved the flowers

Date of experience: August 22, 2020
jeff k.
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Received on time, roses are beautiful
August 22, 2020

Received on time, roses are beautiful.

Date of experience: August 22, 2020
E S.
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Good variety of items,easy shopping experience
August 22, 2020

Good variety of items,easy shopping experience

Date of experience: August 22, 2020
Theresa J.
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Great I had called customer service and ask them to put two more names on the card for the funeral home I was at the funeral home earlier and their name was not on the card that was the only problem

Date of experience: August 22, 2020
Eve P.
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I ordered the medium size but got charged the top price with a discount. I couldn't go back and check the size after giving my VISA information. Deceptive practice.

Date of experience: August 22, 2020
Charlene H.
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Price seemed a little bit high for what was delivered but did not figure in delivery cost

Date of experience: August 22, 2020
Carol W.
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Very easy
August 22, 2020

Very easy

Date of experience: August 22, 2020
lisa J.
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Great product for the price!
August 22, 2020

Great product for the price! Very satisfied customer! Will definitely recommend.

Date of experience: August 22, 2020