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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy to use site. Nice offerings, availability and some day delivery in rural zip code.
The add-on charges for delivery, for same day, for tax come as an unexpected, unpleasant surprise.
I received an email that stated the order was delivered at 7:38. However, the recipient received it around 8:30.
My order was NOT AS PICTURED. Vase was completely different, No ribbons. Evergreen was not the same species. I was saddest about the vase, as it was a major factor in my choice.
I feel I should have been called to discuss the substitutions, as I would have picked my second choice instead of what was sent.
Very good so far. I don't think you should charge so much for handling, delivery etc. when spending enough money on the christmas gift. I hope my granddaughters will like this basket to share. Mrs. D
I was incredibly disappointed and embarrassed after ordering a custom vase with a picture on it to be delivered for an anniversary with roses. The roses were fine, but the vase came with a picture printed on a piece of plain paper and tied to the vase with a rubber band.
Great service. The product was very skinny very small not like the picture on your website
Disappointed, it was a day late and not even what I ordered!
You do like to email on specials and continued orders, smile.
The plant was nice,but the price was higher than we planned for with delivery and taxes.
Not the best
My aunt LOVED the flowers and said they were beautiful. She sent a picture and I loved how the arrangement turned out! I selected next day delivery (Christmas Eve) and the flowers were delivered on time.
I send a centerpiece to my Dad every Christmas, they are very nicely done.
Like free delivery fee
Shopping online was super easy, however, when the flowers got delivered and I asked for a picture half of them didnt even look like roses and half of them werent even opened up yet. Luckily she still liked them though. Way too expensive for the quality of the product
I tried to order a bouquet for my girlfriend for our anniversary. I wanted it to be a surprise; however, I live about 2,000 miles away, so I expected some difficulty. When I started ordering from From You Flowers, I noticed that a phone number was required, and right under it was a note, something like "Are these a surprise? Put your number in and we'll call you if needed." I thought, "Great! If she's not home, they'll call me and I can tell them to come back later in the day."
The day of delivery, my girlfriend was absent from home for only 2-3 hours. I waited all day for either her to tell me she got the flowers, or for a call from From You Flowers. As we approached the 6 PM time by which they say they'll deliver the flowers, I gave From You Flowers a call asking about my flowers; I was told they'd be delivered by 6 PM.
They were not. I called again at 7:30 PM or so, and was told that they'd tried to deliver early that morning.
Really? Why didn't I get a call? Not only that, but the florist didn't leave any note, so my girlfriend had no way of contacting them! And I was told, on this SECOND call, that the contact info for the florist couldn't be given directly to me. We had to reschedule for a short, two-hour time window during which she would be home, right before she left the state for the holidays.
In short, (1) the flowers were delivered on the wrong day; (2) they were not a surprise; (3) despite EXPLICIT advertisement, I was not called if needed; (4) no note was left with instructions for re-delivery; and (5) they don't tell you this, but you can only get a 30% refund if the flowers are actually delivered.
Don't order flowers from this company.
Flowers were not the freshest.
The flowers were beautiful and were delivered timely
I have bought many arrangements and bouquets in the last year and everyone who has received them just loves them and says they last a long time. I appreciate the discounts always offered.
I thought it was easy and simple to order and my order turned in on the day it was meant to be delivered and at a reasonable time during the day.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members