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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Terrie R.
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Unable to modify the order once I got to the end
January 3, 2019

Unable to modify the order once I got to the end. Found the service fees at the end to cause me to pay more than budgeted. With that being said - probably won't order from you again since I would have had to start the order process over to adjust the order. This time I didn't adjust the order due to time and "feelings" over the order. Therefore, this will be my last order on this site.

This is the saddest plant at the funeral. It was so small and it looked sick. Most unhappy.

Date of experience: January 2, 2019
Vincent k.
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The flowers I paid for (98 dollars) looked nothing like the bouquet that was delivered to my wife. I contacted the website fromyouflowers.com and told them about this issue and they complied saying they will agree to give me 30% off what I paid for. I only received $16.82 back from them. That is definitely not 30% of 98$. So I am furious with my experience with this purchase. I am entitled to what I paid for. This was just a very awful experience for me and I feel like I wasted my money. I hope this message gets to whoever is in charge of this company so this issue can be resolved correctly. Thank you and have a great New Year.

Date of experience: January 2, 2019
Kimberly M.
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So far so good!
January 3, 2019

So far so good! Used to shop exclusively with 800-Flowers until my mom's Christmas flowers were not delivered prior to Christmas Eve (this past Sunday) although I received an email stating that they had been! Needless to say, I was extremely disappointed. I hope this delivery goes well so that I can begin shopping exclusively with you...as I send my mom flowers every holiday (and will continue to do so) since she was admitted to this nursing home a year ago.

Date of experience: January 2, 2019
Robert G.
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Delivered flowers in a timely manner
January 2, 2019

Delivered flowers in a timely manner. Arrived prior to deadline time. Good job.

Date of experience: January 2, 2019
Katherine T.
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As long as delivery of quality product, would use again.

Date of experience: January 2, 2019
RB O.
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The flowers were gorgeous and they arrived in the morning which my mom loved! Thanks for excellent customer service!

Date of experience: January 2, 2019
G T.
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System very easy/like your flower selection
January 2, 2019

System very easy/like your flower selection

Date of experience: January 2, 2019
Daniel J.
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Really high hidden fees, but she was so pleased with the gift that it made it worth it.

Date of experience: January 2, 2019
donna f.
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Love fromyouflowers never disappoint with quality and service. Website easy to navigate

Date of experience: January 2, 2019
Wendy Z.
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Easy shopping
January 2, 2019

Easy shopping
Good deals

Date of experience: January 2, 2019
Marcus J.
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Great as long my order come on time I will coutiue to give u business

Date of experience: January 2, 2019
Butterball B.
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Was very easy to order flowers
January 2, 2019

Was very easy to order flowers.

Date of experience: January 2, 2019
Lisa S.
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Thank you for the quick delivery!
January 2, 2019

Thank you for the quick delivery!

Date of experience: January 2, 2019
Karim S.
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The Floral arrangement was beautiful, I was a bit disappointed that I paid for a Happy Anniversary Balloon, but the arrangement had a Happy Birthday Balloon attached, can i be refunded the money from the Balloon?

Date of experience: January 2, 2019
Margaret D.
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The flowers I ordered to be delivered Christmas Eve were delivered on Friday instead (I was notified this would be the case but had no opportunity to comment). A photo of the flowers were sent to me and I was VERY disappointed in them. Instead of a lovely, compact tree shape with little roses scattered throughout along with a few bobbles and a smallish ribbon on top the shape was a messy tree shape, it looked like there were three huge red roses in it and the ribbon at the top completely overpowered the arrangement with ribbon tails hanging a long way down the sides. In all fairness the recipient said they were lovely - but I certainly did not feel they were very similar to what I had expected. I doubt very much if I would ever go through your service again.

Date of experience: January 2, 2019
Denise S.
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Great service!
January 2, 2019

Great service!

Date of experience: January 1, 2019
Fawn X.
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Five star...
January 2, 2019

Five star...what more could I say?

Date of experience: January 1, 2019
William H.
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Extremely Pleasent
January 2, 2019

Extremely Pleasent

Date of experience: January 1, 2019
Cathy F.
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Good!
January 2, 2019

Good! I very seldom buy flowers. The flowers that were received didn't look like the ones I bought. But it was satisfactory.

Date of experience: January 1, 2019
Jennifer J.
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The flower arrangement arrived a day late and they were awful!

Date of experience: January 1, 2019