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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joseph H.
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The site did not indicate that there was going to be another surcharge of 14.00 in addition to the cost. I think that should have been disclosed before going through the whole order process.
Don't think I would use it again because of that.

Date of experience: January 25, 2019
CINDEE B.
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IT IS SO EASY AND LOVE THE PRICES!
January 25, 2019

IT IS SO EASY AND LOVE THE PRICES! THE PICTURE LOOKS JUST LIKE THE FLOWERS RECIEVED. SO GLAD I HAVE A NEW AND EASY WAY TO ORDER FLOWERS.

Date of experience: January 25, 2019
Jennifer D.
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It was great and definitely timely
January 25, 2019

It was great and definitely timely.

Date of experience: January 25, 2019
KRIS T.
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LAST TIME I ORDERED HAD A PROBLEM WITH IT NOT BEING DELIVERED WHEN IT WAS SUPPOSED TO TODAY I HOPE THIS ORDERED GETS DELIVERED IN A TIMELY MANOR

Date of experience: January 25, 2019
Kim P.
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I found fromyouflowers.com through a Google search. I am so glad I did. The pricing was excellent for a delivery service and my recipient loved the sympathy gift. Thank you all so much. It helped bring a little joy during a very difficult time.

Date of experience: January 25, 2019
Paige F.
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So far so good, but I have not received the rebate I was promised and, in fact, I was charged a fee by the company who is supposed to be providing the rebate.

Date of experience: January 25, 2019
Emily L.
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Good process
January 25, 2019

Good process

Date of experience: January 25, 2019
Lisa S.
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The flowers were a gift so I didnt get to see them. I hope they were beautiful :)

Date of experience: January 25, 2019
Deborah W.
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Na
January 25, 2019

Na

Date of experience: January 25, 2019
Charles C.
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My wife was pleased
January 25, 2019

My wife was pleased. That's what matters.

Date of experience: January 25, 2019
Elaine W.
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Beautiful selection and easy to order.Very disappointed with actual order. It was poorly put together and didn't have one yellow rose.

Date of experience: January 25, 2019
Lillian X.
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The flowers and arrangement looked like I picked up a bouquet from gas station and plucked them in a really cheap vase. Very disappointed. They did arrive on time the same day as requested.

Date of experience: January 25, 2019
Helen T.
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I WAS VERY DISAPPOINTED, I HAD ORDERED PURPLE FLOWERS IN A PURPLE VASE AND
MY SISTER GOT A DOZEN RED ROSES W/BABY'S BREATH. NOTHING CLOSE TO WHAT I
ORDERED.

Date of experience: January 25, 2019
Virginia L.
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Delivery charge on last screen surprised me!
January 25, 2019

Delivery charge on last screen surprised me!

Date of experience: January 25, 2019
Lynn K.
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Easy
January 25, 2019

Easy. Fast delivery

Date of experience: January 25, 2019
Daniel J.
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To expensive just for flowers but everything els is perfect

Date of experience: January 25, 2019
Linda L.
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Makes it very limited on what I needed to a funeral

Date of experience: January 25, 2019
Cheryl p.
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My daughter really liked her birthday surprise!
January 25, 2019

My daughter really liked her birthday surprise! Package came nicely in a Birthday box tied with ribbon! Very nice!

Date of experience: January 25, 2019
Kevin H.
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Good
January 25, 2019

Good

Date of experience: January 25, 2019
Nebraska
1 review
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Do Not Use this Company
January 25, 2019

I have ordered three times from them. The first two times I sent two mother's day orders the same day. After more than an hour to pick out the right color scheme for each person, the flowers received by each were nothing like what was ordered. I contacted them no response back.

I ordered again yesterday and paid via paypal. The amount charged change by more than $10 I contacted them again. I received responses, but it is like they do not speak English because they did not answer my problem even after 2 more follow ups. I paid extra for same day delivery and my recipient received today.

Waste of time, you don't get what you pay for, don't expect it to be close, and they will not respond and remedy the problems.

Date of experience: January 25, 2019