Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

lisa v.
0 reviews
0 helpful votes
Follow lisa v.
Unfollow lisa v.
Share Review
Report Review

Very easy
March 8, 2019

Very easy

Date of experience: March 7, 2019
Deborah C.
0 reviews
0 helpful votes
Follow Deborah C.
Unfollow Deborah C.
Share Review
Report Review

The flowers were great, the delivery was smooth and on time as promised.

Date of experience: March 7, 2019
Juanita X.
0 reviews
0 helpful votes
Follow Juanita X.
Unfollow Juanita X.
Share Review
Report Review

The site was easy to use and the flowers were delivered as expected and they were beautiful!

Date of experience: March 7, 2019
Bauriedel U.
0 reviews
0 helpful votes
Follow Bauriedel U.
Unfollow Bauriedel U.
Share Review
Report Review

Very easy and smooth transaction
March 7, 2019

Very easy and smooth transaction. The arrangement is very nice.

Date of experience: March 7, 2019
cheryl B.
0 reviews
0 helpful votes
Follow cheryl B.
Unfollow cheryl B.
Share Review
Report Review

So far it's been easy to order
March 7, 2019

So far it's been easy to order. We'll see how the product looks and what time it was delivered.

Delivered late in the day - much smaller than the photo!

Date of experience: March 7, 2019
Leigha W.
0 reviews
0 helpful votes
Follow Leigha W.
Unfollow Leigha W.
Share Review
Report Review

We use this business all the time and they never disappoint. Flowers are always beyond beautifu.

Date of experience: March 7, 2019
Shelly C.
0 reviews
0 helpful votes
Follow Shelly C.
Unfollow Shelly C.
Share Review
Report Review

The size for deluxe was not as full and as large as expected for the upgraded price

Date of experience: March 7, 2019
Joe J.
0 reviews
0 helpful votes
Follow Joe J.
Unfollow Joe J.
Share Review
Report Review

I didn't like the hidden 15 dollar shipping and service fee. I wish it was more visible before purchasing. Also, after getting my flowers, the arrangement was considerably smaller than I expected. I paid extra money for them to be upgraded but this arrangement was much smaller than expected and definitely not worth the value in my opinion.

Date of experience: March 7, 2019
Deirdre L.
0 reviews
0 helpful votes
Follow Deirdre L.
Unfollow Deirdre L.
Share Review
Report Review

My friend was over the moon with the flowers and the picture she sent of them looked delightful. Delivery was prompt as promised.

Date of experience: March 7, 2019
Holly G.
0 reviews
0 helpful votes
Follow Holly G.
Unfollow Holly G.
Share Review
Report Review

I chose this site because it said it could deliver in Anchorage, AK, within four hours. My first choice of an arrangement was around $45, but the website indicated that I needed to spend at least $49.99 for delivery in that area of Anchorage. I carefully selected an arrangement in the amount of $55.99. By the time I got to checkout, that price turned into $73.97! When my mother sent a photo of the flowers that were delivered, I was upset to see that it looked nothing like what I had ordered. It was much, much smaller, certainly much less than I expected from an arrangement that cost me close to $75.00. I realize things are a bit harder to come by in Alaska and things cost more, but this information needs to be made known to the customer up front. Supposedly I "saved" $14.00 on my order, but truth be told, the final cost was $14.00 more than I expected to pay. I would have ordered something completely different if I'd known what the end product would be. Lesson learned. I wish that I could upload the photos to show the difference.

Date of experience: March 7, 2019
Customer W.
0 reviews
0 helpful votes
Follow Customer W.
Unfollow Customer W.
Share Review
Report Review

Hoping that the arrangement and delivery are as beautiful and quick as reviews claim. Update: Delivery was not on time. I was refunded the same day upcharge, but wanted the flowers delivered the same day for a reason. Did not see the arrangement but the recipient said it was nice.

Date of experience: March 7, 2019
Michele s.
0 reviews
0 helpful votes
Follow Michele s.
Unfollow Michele s.
Share Review
Report Review

So far was pretty easy
March 7, 2019

So far was pretty easy. Now I just have to wait & see that it gets delivered today. They were delivered as said. My mom said the basket was very nice. Apparently my sister in law uses your company all the time.

Date of experience: March 7, 2019
Lee b.
0 reviews
0 helpful votes
Follow Lee b.
Unfollow Lee b.
Share Review
Report Review

No comment
March 7, 2019

No comment

Date of experience: March 7, 2019
Yvonne A.
0 reviews
0 helpful votes
Follow Yvonne A.
Unfollow Yvonne A.
Share Review
Report Review

Good selection and range of style in selection

Date of experience: March 7, 2019
Evelina S.
0 reviews
0 helpful votes
Follow Evelina S.
Unfollow Evelina S.
Share Review
Report Review

Did not see anything about shipping and handling until order ready. I would not have ordered a $40 item if it was going to be closer to $60. My sister DID enjoy the arrangement, so guess they were worth the money!

Date of experience: March 7, 2019
Martha C.
0 reviews
0 helpful votes
Follow Martha C.
Unfollow Martha C.
Share Review
Report Review

Excellent customer service...
March 7, 2019

Excellent customer service... exactly what I ordered and delivered on time! Thank you!

Date of experience: March 7, 2019
Fernando C.
0 reviews
0 helpful votes
Follow Fernando C.
Unfollow Fernando C.
Share Review
Report Review

Glad my order was delivered on time and correctly this time.

Date of experience: March 7, 2019
Albania
1 review
0 helpful votes
Follow Andia m.
Unfollow Andia m.
Share Review
Report Review

Horrible
March 7, 2019

My friends and I wanted to surprise our friend for her birthday. Not only the service was charged for same day delivery, but there was an extra cost. On top of that the shop wouldnt proceed with the order unless we would call them! Nonetheless, the flowers never arrived to our friend. Contact info provided by the website werent able to be reached out. Would never ever use this service again! Its shameful to get peoples money for a service not provided and most of all it is horrible to mess someones good intentions of surprise just because you dont have the means to provide the service youve offered!
Thanks

Date of experience: March 7, 2019
Linda G.
0 reviews
0 helpful votes
Follow Linda G.
Unfollow Linda G.
Share Review
Report Review

The arrangement arrived in a timely manner and it's absolutely beautiful! Thank you, my Mother is very pleased with her Birthday surprise!

Date of experience: March 7, 2019
Jill J.
0 reviews
0 helpful votes
Follow Jill J.
Unfollow Jill J.
Share Review
Report Review

The ordering process was quick and easy
March 7, 2019

The ordering process was quick and easy. I used same day delivery and the flowers were delivered promptly to my 96 year old mom. She said they were beautiful!

Date of experience: March 7, 2019