Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy
The flowers were great, the delivery was smooth and on time as promised.
The site was easy to use and the flowers were delivered as expected and they were beautiful!
Very easy and smooth transaction. The arrangement is very nice.
So far it's been easy to order. We'll see how the product looks and what time it was delivered.
Delivered late in the day - much smaller than the photo!
We use this business all the time and they never disappoint. Flowers are always beyond beautifu.
The size for deluxe was not as full and as large as expected for the upgraded price
I didn't like the hidden 15 dollar shipping and service fee. I wish it was more visible before purchasing. Also, after getting my flowers, the arrangement was considerably smaller than I expected. I paid extra money for them to be upgraded but this arrangement was much smaller than expected and definitely not worth the value in my opinion.
My friend was over the moon with the flowers and the picture she sent of them looked delightful. Delivery was prompt as promised.
I chose this site because it said it could deliver in Anchorage, AK, within four hours. My first choice of an arrangement was around $45, but the website indicated that I needed to spend at least $49.99 for delivery in that area of Anchorage. I carefully selected an arrangement in the amount of $55.99. By the time I got to checkout, that price turned into $73.97! When my mother sent a photo of the flowers that were delivered, I was upset to see that it looked nothing like what I had ordered. It was much, much smaller, certainly much less than I expected from an arrangement that cost me close to $75.00. I realize things are a bit harder to come by in Alaska and things cost more, but this information needs to be made known to the customer up front. Supposedly I "saved" $14.00 on my order, but truth be told, the final cost was $14.00 more than I expected to pay. I would have ordered something completely different if I'd known what the end product would be. Lesson learned. I wish that I could upload the photos to show the difference.
Hoping that the arrangement and delivery are as beautiful and quick as reviews claim. Update: Delivery was not on time. I was refunded the same day upcharge, but wanted the flowers delivered the same day for a reason. Did not see the arrangement but the recipient said it was nice.
So far was pretty easy. Now I just have to wait & see that it gets delivered today. They were delivered as said. My mom said the basket was very nice. Apparently my sister in law uses your company all the time.
No comment
Good selection and range of style in selection
Did not see anything about shipping and handling until order ready. I would not have ordered a $40 item if it was going to be closer to $60. My sister DID enjoy the arrangement, so guess they were worth the money!
Excellent customer service... exactly what I ordered and delivered on time! Thank you!
Glad my order was delivered on time and correctly this time.
My friends and I wanted to surprise our friend for her birthday. Not only the service was charged for same day delivery, but there was an extra cost. On top of that the shop wouldnt proceed with the order unless we would call them! Nonetheless, the flowers never arrived to our friend. Contact info provided by the website werent able to be reached out. Would never ever use this service again! Its shameful to get peoples money for a service not provided and most of all it is horrible to mess someones good intentions of surprise just because you dont have the means to provide the service youve offered!
Thanks
The arrangement arrived in a timely manner and it's absolutely beautiful! Thank you, my Mother is very pleased with her Birthday surprise!
The ordering process was quick and easy. I used same day delivery and the flowers were delivered promptly to my 96 year old mom. She said they were beautiful!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

