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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kelly Z.
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Flowers received on time
March 10, 2019

Flowers received on time.

Date of experience: March 9, 2019
Deborah T.
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Very good pricing for the flowers and the delivery charge seems to be a standard amount throughout the industry. Loved the discount coupon and the option for followup. The flowers were delivered to my friend on the correct day and she states they are lovely. Thumbs up for fromyouflowers.com

Date of experience: March 9, 2019
Maciel E.
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Easy and thrilling
March 10, 2019

Easy and thrilling. Was so much simpler getting the right gift to the right person.

Date of experience: March 9, 2019
Beverly R.
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The arrangement wasn't the quality that I had purchased in the past. Overall it was OK but small

Date of experience: March 9, 2019
Elaine R.
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These were a birthday gift for my sister and she said they were beautiful.

Date of experience: March 9, 2019
Kathie T.
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My granddaughter was happy
March 10, 2019

My granddaughter was happy. So that makes me happy, was only able to see a picture she sent and it looked great!

Date of experience: March 9, 2019
Janet U.
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Coupon offered for shipping and not given!
March 10, 2019

Coupon offered for shipping and not given! Recd email@ 5 am stating flowers delivered and funeral home not even open. Recd another@ 7 pm stating they had been delivered and they finally had.

Date of experience: March 9, 2019
Norma T.
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I felt like the flowers were very small for the price we paid. I only had a few hours to order flowers and had heard you all were very efficient. I do appreciate your following through at a timely manner.thank you for your prompt response.

Date of experience: March 9, 2019
Amy S.
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The checkout process and everything was fairly simple for being same day delivery. Or what was supposed to be same day! I ordered for my mother's birthday and they didn't arrive until the following evening! I was only reimbursed $3.17 for this error! Had i not been so busy at work i would have just cancelled! Would have been a lot happier if i at least felt valued as a customer and recognition of the error made and more done to correct it!

Date of experience: March 9, 2019
Kathleen M.
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Flowers were delivered a day late
March 10, 2019

Flowers were delivered a day late. The flowers looked nothing like the ones ordered. The arrangement was not as full as the picture on the site. The vase was of good quality.

Date of experience: March 9, 2019
Rosa C.
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Thank you so much, the fruit basket was beautiful

Date of experience: March 9, 2019
alejandra P.
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Not what the picture shown it looks like they just throw whatever flowers together

Date of experience: March 9, 2019
Jen H.
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Fees are kind of high!
March 10, 2019

Fees are kind of high!

Date of experience: March 9, 2019
Alex Q.
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Good experience!
March 10, 2019

Good experience!

Date of experience: March 9, 2019
Andrea Y.
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This was easy and reasonable in cost
March 10, 2019

This was easy and reasonable in cost.

Date of experience: March 9, 2019
Maureen R.
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Excellent but it was slightly different than the original order placed

Date of experience: March 9, 2019
Paula B.
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Overall experience was good order was delivered later than expected

Date of experience: March 9, 2019
Nicole S.
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1st time shopping here because I usually shop with another well known provider. I must say this has been the Best service I has ever experienced.

Date of experience: March 9, 2019
D P.
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Order was to be delivered on Wednesday, didn't show up until Friday but everything seemed to be okay with the order.

Date of experience: March 9, 2019
Jennifer P.
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48 hrs late...
March 9, 2019

48 hrs late... no notification that there was a problem... not rectified until I followed up. I was given a free upgrade... the product looked like a cheap downgrade. Mother's bday present was ruined... late & unacceptable product. Don't believe anything about same day, within 4hr delivery!

Date of experience: March 9, 2019