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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kim X.
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Easy to choose and order
August 28, 2020

Easy to choose and order. I was saddened by the automatic choices of extra fees like morning delivery.

Date of experience: August 27, 2020
Rodney G.
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The order was to be delivered yesterday
August 28, 2020

The order was to be delivered yesterday. I called they appologized and said they would uprade the bouquet. What i recieved was very sparse and did not match what i prdered and was definitely not upgrsded. This was a horrible experience from start to finish.

Date of experience: August 27, 2020
Tish S.
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Looked amazing
August 28, 2020

Looked amazing

Date of experience: August 27, 2020
nina I.
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I am a repeat consumer
August 28, 2020

I am a repeat consumer. Outstanding flowers and customer service!

Date of experience: August 27, 2020
Melanie D.
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Good price, delivery was on time
August 28, 2020

Good price, delivery was on time. Parents loved them.

Date of experience: August 27, 2020
Stacey J.
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Very simple and easy to use web site
August 28, 2020

Very simple and easy to use web site

Date of experience: August 27, 2020
Nicki A.
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It was easy to pick out flowers and place the order. These were a gift for someone else, so I had to wait until she received the order and called to tell me about them.

Date of experience: August 27, 2020
steve J.
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The ordering process took longer than anticipated. I searched the web and chose "fromyouflowers" because of a 20% discount, a nice selection and local to my delivery area. It was not until check out I realized there was a delivery fee (high in my opinion), so I canceled order. The fees were almost as much as the item. Moments later, I received an email offering to "waive the delivery fee." I had already waited until the last minute, so I proceeded. Somehow, I thought I would still get the 20% too, but not correct... One or the other. I didn't know which was the better savings, so I purchased a lower priced item and did not pay for early delivery. A budget is a budget, and it was the thought that counted anyway. My friend was pleased.

Date of experience: August 27, 2020
Diane J.
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Fast and easy
August 28, 2020

Fast and easy. Hope it turns out beautiful for my friend!

Date of experience: August 27, 2020
Kim L.
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Thanks for the pretty flowers delivered next day with beautiful card.

Date of experience: August 27, 2020
patrick a.
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The order came a day late after our anniversary
August 28, 2020

The order came a day late after our anniversary. The florist said they attempted delivery, but no one answered. We were home all day. I will say Rochell from your chat room helped me very much and the flowers were delivered 15 minutes after I chatted with her!

Date of experience: August 27, 2020
Arthur R.
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It's very pretty, however much smaller than I assumed it would be.

Date of experience: August 27, 2020
philip f.
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O
August 28, 2020

O. K. for an old guy.

Date of experience: August 27, 2020
Byron S.
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The flowers that were received were in terrible condition. They appeared old, not fresh, and inferior quality. One of the roses had mildew and a significant amount of the others shed a lot of rose petals. The chocolates had melted completely. I'm thoroughly dissatisfied and upset.

Date of experience: August 27, 2020
Veronica B.
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Its so great to be able to send someone out of town flowers and you guys provided a great service! In my case it was Sympathy flowers that were deliver promptly and my uncle was greatful for my gesture and thank you!

Date of experience: August 27, 2020
Paula C.
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I gave 5 stars because your site was very easy to navigate and the arrangement was true to the photo.

Date of experience: August 27, 2020
Ray Y.
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Too many extra fees
August 28, 2020

Too many extra fees. Almost doubling the advertised price. When she received her flowers they were much smaller than advertised for the extra price paid. The flowers themselves were beautiful though.

Date of experience: August 27, 2020
Dr R.
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Was not easy to delete part of the order and had to start over! Each part of an order should be allowed to delete before final purchase.

Date of experience: August 27, 2020
Vickie C.
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The Get Well arrangement with balloons arrived on time and was bright, fresh and beautiful.

Date of experience: August 27, 2020
glenda h.
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Awesome present
August 28, 2020

Awesome present

Date of experience: August 27, 2020