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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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James K.
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I sent this to a family
March 16, 2019

I sent this to a family

Date of experience: March 16, 2019
William H.
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Simple process, reasonable price
March 16, 2019

Simple process, reasonable price

And I heard that the chocolates were very good!

Date of experience: March 16, 2019
Ann M.
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Not the same colors or flowers shown in photo
March 16, 2019

Not the same colors or flowers shown in photo

Date of experience: March 16, 2019
Maria A.
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Everything was fine until you put the service fee, my problem isnt the service, I understand it, the problem is you leave it for the very end right before placing the order, why not just be upfront about it... your pricing is good even with the service fee so theres no need to hide it, i bet you've lost a lot of business because of it (have actually asked people that have used your site and they didn't continue with their purchase because of it, I almost didn't). Makes people feel like you're trying to rip them off...
However I did like that the picture of the product was comparable to the size that the person received, which is nice, and it was nicely arranged.

Date of experience: March 16, 2019
Chittaranjan J.
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Execelent
March 16, 2019

Execelent

Date of experience: March 16, 2019
Linda A.
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Positive experience!
March 16, 2019

Positive experience!

Date of experience: March 16, 2019
Julie Q.
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"Handling" fees are ridiculous
March 16, 2019

"Handling" fees are ridiculous. Just price the flowers accordingly so it doesn't feel like a bait and switch on your customer.

Date of experience: March 16, 2019
Angie M.
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Decent prices
March 16, 2019

Decent prices.

Date of experience: March 16, 2019
Deana D.
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I think the price is terrible
March 16, 2019

I think the price is terrible. I was looking to order something around $30.00. Obviousely this site makes that impossible. I will never use this service again. I can go to Safeway much cheaper.

Date of experience: March 16, 2019
Thannchase M.
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I honestly thought the pictures of the flowers were prettier than what was sent to my friend
I was disappointed I didn't say anything to them but they sent me a picture

Date of experience: March 16, 2019
Orland E.
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Two delivery fees?
March 16, 2019

Two delivery fees? And still not delivered on date requested.
And the flowers were not delivered when I asked but the day after because the florist did not get the arrangement made in time for delivery.
My mother's birthday was without flowers the 1st time in 20 years. She has a security cam and the video shows no delivery was attempted. Flowers From You said they would refund my delivery cost but of course they didn't. However that being said. The flowers were beautiful.

Date of experience: March 16, 2019
JUDY B.
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All went well except for my slow typing!
March 16, 2019

All went well except for my slow typing!

Date of experience: March 16, 2019
Nathaniel M.
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My shopping on line has been a Great Experience that will continue.

Date of experience: March 16, 2019
April L.
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Did not look like the picture different cup smaller not happy

Date of experience: March 16, 2019
Charles M.
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Love the selection and reasonable prices!
March 16, 2019

Love the selection and reasonable prices!

Date of experience: March 16, 2019
sharron m.
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Flowers are beautiful and reasonable but Service and handling charges are pricey.

Date of experience: March 16, 2019
terri M.
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Good prices
March 16, 2019

Good prices

Date of experience: March 16, 2019
Tracy O.
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You were the only place I found that had a patriotic arrangement. Thanks! I have a friend getting her USA citizenship today!

Date of experience: March 16, 2019
Patricia N.
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Found beautiful flowers at a good price
March 16, 2019

Found beautiful flowers at a good price. Thank you for free shipping.

Date of experience: March 16, 2019
Barb F.
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The delivery person did an outstanding job
March 16, 2019

The delivery person did an outstanding job. I had the wrong house address on the gift and he called to verify prior to delivery. Great job.

Date of experience: March 16, 2019