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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Astrid F.
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I am the sender
March 25, 2019

I am the sender. I saw a very green pineapple in the photo they sent me. Hope that any other fruit was better than the pineapple. They seemed happy with the gift.

Date of experience: March 25, 2019
Lorrie D.
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I use this site all the time for personal and business, the only complaint is the 14.99$ charge other than that I have been very happy with the service

Date of experience: March 25, 2019
Timothy I.
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First time buyer hopefully its good
March 25, 2019

First time buyer hopefully its good.
Everything looked ok.

Date of experience: March 25, 2019
Cynthia A.
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I think the handling charge is high
March 25, 2019

I think the handling charge is high. It turns out that you $30 bouquet turns out to be $50 and you don't find that out until the very end after you have entered everything.

Date of experience: March 25, 2019
Dionnie W.
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The picture appeared to be a much larger peace Lily, honestly I could have purchased this one at Trader Joe's for 7.99. It's pretty and its healthy was just expecting a larger plant.

Date of experience: March 25, 2019
Monica R.
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I'm in Florida and I sent flowers to a sick relative in New Jersey. I just learned that the delivery was on-time but was duplicated, causing me some confusion and concern, as I do not wish to be responsible for the duplication. I have checked my account online and do not see any duplicated charges so my expectation is that there will be no charge. But I would appreciate a confirmation from you to that effect.

As for the quality of the product, I learned that, although the flowers were pretty, the presentation was "...as if they'd just been picked and put in a vase...there was no special presentation value." Since this was primarily a daisy bouquet, I'm not sure if that was a compliment or not. But I believe perhaps a pretty bow around the neck of the vase might have added just a bit more to the "presentation value."

If the duplication does not provide a problem with billing, I would consider using the site one more time in the future to see if the "value proposition" is worth it.

Thank-you for asking for my opinion. I look forward to hearing from you regarding the duplicated order.
Sincerely,
MAR

Date of experience: March 25, 2019
Iris G.
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I didn't appreciate paying the shipping fee twice for items that were going to the same person at the same location.

Date of experience: March 25, 2019
Patsy D.
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Easy access to flower selections
March 25, 2019

Easy access to flower selections. I received my order on time and was very pleased with the bouquet.

Date of experience: March 25, 2019
L T.
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Quick and easy
March 25, 2019

Quick and easy. It hasn't been delivered yet so I can't speak on service just yet.

Date of experience: March 25, 2019
Madeleine S.
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It's trustworthy
March 25, 2019

It's trustworthy

Date of experience: March 25, 2019
Nancy V.
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Xoxo
March 25, 2019

Xoxo

Date of experience: March 25, 2019
yedetta b.
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I was extremely happy with my delivery and how professionally was handled helped during a difficult time.

Date of experience: March 24, 2019
MZ N.
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Easy, great price, beautiful arrangements!
March 25, 2019

Easy, great price, beautiful arrangements!

Date of experience: March 24, 2019
Shanti S.
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Pretty good!
March 25, 2019

Pretty good! My friend was very happy!

Date of experience: March 24, 2019
Jess E.
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Had to enter info TWICE
March 25, 2019

Had to enter info TWICE.

Date of experience: March 24, 2019
Sandy B.
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It was good
March 25, 2019

It was good. Quick and easy little hard to pick. All so pretty. The recipients was very happy. Great to be able to order and get the same day. Will definitely be using again.

Date of experience: March 24, 2019
Angela B.
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Although the flowers were beautiful, the arrangement was not the same color or design that we ordered. The arrangement was for a funeral and we chose this particular one because it contained yellow roses which were the favorite
Of the deceased. This arrangement had light purple roses in it. It also had more height than what we received.

Date of experience: March 24, 2019
Eric J.
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Love it Love it LOVE IT
March 24, 2019

Love it Love it LOVE IT

Date of experience: March 24, 2019
Lisa R.
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The balloons are beautiful, very colorful for get well wishes. But a few out of the nine received are deflated somewhat. So I'm not real happy about that.

Date of experience: March 24, 2019
Frances S.
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There was a repeat of my order and had to eliminate one.

Date of experience: March 24, 2019