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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Richard K.
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Great arrangement and delivery was on time
March 26, 2019

Great arrangement and delivery was on time

Date of experience: March 26, 2019
Patsy B.
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Beautiful arrangement!
March 26, 2019

Beautiful arrangement! The birthday girl was very surprised and very pleased

Date of experience: March 26, 2019
Judith B.
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Good
March 26, 2019

Good. Efficient and prompt

Date of experience: March 26, 2019
Mark B.
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Easy online ordering and fast delivery dates
March 26, 2019

Easy online ordering and fast delivery dates.

Date of experience: March 26, 2019
Ken H.
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Good...
March 26, 2019

Good...delivery was late

Date of experience: March 25, 2019
Sheila N.
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These flowers were a gift for my daughter-in-law. She said the delivery man was pleasant and she loved the flowers.

Date of experience: March 25, 2019
Candace A.
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Bouquet looked nothing like what I expected
March 26, 2019

Bouquet looked nothing like what I expected

Date of experience: March 25, 2019
Judi E.
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I have ordered flowers from you several times and have always been very happy.

Date of experience: March 25, 2019
colleen r.
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This is the first time I have order from your company. Your prices are reasonable and your selections are very nice. I will be ordering again in the future.

Date of experience: March 25, 2019
elizabeth H.
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As soon as I left a comment about the erroneous weekend delivery fee I was contacted by phone and given a refund. Excellent customer service, product and delivery time. I do think their handling charge is a little high.

Date of experience: March 25, 2019
Texas
1 review
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Liars!
March 26, 2019

I was going to order my grandmother some flowers for her birthday because they had a sale and a 20% discount but I was not sure what florist I was going with so I put it in my cart and put all my information to see what the final total would be before I placed my order and the subtotal was $67.99 and with delivery charges it came to $78.99 and I didn't think to take a photo of the final total but I did my calculations to see where I would stand financially until I get paid after I left the website. Then I get an email to come back to complete my order because they were offering free delivery so I was pleased to hear it but it said $84.99! So just out of curiosity I went back to see what the total was because the delivery was supposed to be $14.99 which they said they would deduct and the price went from $84.99 to $92.00 because they added on$7.01 cents in tax which made me tell them how they math was not write and who was calculating this and they told me to provide all the information because we were going back and forth for three emails before I went off in a very mannered way. I sent them the information and they said there was no message with it so I got smart and said in another email you have every message from this email address going back and forth so you know who it is and who what you asked for but worded different but here are the attached files again with the message. Finally they must have not liked the sarcasm so they emailed me saying they can't give me free delivery and a 20% discount at once without even explaining how it went from $78.99 to $84.99 then to $92.99 when the bouquet with the bear and chocolates cost in the cart $67.99 and the 20% made it total to the $78.99 then shoots up to $92.00!

Date of experience: March 25, 2019
Sean R.
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Everything went smoothly, now just waiting on the product delivery. After receiving the product, it looked larger on the website than in person. It still made my partner smile. Thank you!

Date of experience: March 25, 2019
Irene B.
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Both times I've ordered flowers from you both of my recipient's were please with the flowers, so thank you for your service!

Date of experience: March 25, 2019
Janice C.
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This basket was a get well gift that I ordered for a co-worker. The recipient received it on the date I selected and stated it was 'huge & beautiful.' I did not see the basket myself, but I believe the recipient's statement. Thank you!

Date of experience: March 25, 2019
Ellen B.
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Easy and your item was available!
March 25, 2019

Easy and your item was available!
Only disappointment was in the size of the actual product. I paid for the middle sized arrangement and it looked smaller than expected

Date of experience: March 25, 2019
Allan I.
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I choose venmo and it failed to make the process possible. Please do test on all payment options you offer. I am an IT guy and there's nothing worse than presenting options that don't work. Customer experience is the key. Btw I found you by a Google search. I hope you can deliver. Tic tock.

Date of experience: March 25, 2019
Ed H.
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I would have liked to 9nclude a tip for the driver

Date of experience: March 25, 2019
Barbara I.
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I found ordering from you simple and easy and all went well and will order again. The pricing was confusing and where I thought I was getting a discount I didn't. I compared pricing with another flower ordering site and it was a little higher. But then again, you get what you pay for.
Thank You

Date of experience: March 25, 2019
MJ K.
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Flowers were beautiful, delivered as scheduled and within my budget.

Date of experience: March 25, 2019
Janet K.
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Good customer service
March 25, 2019

Good customer service. Ordered ahead of time, and flowers were delivered on time.

Date of experience: March 25, 2019