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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jennie D.
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The recipient was very happy with the flowers
April 24, 2019

The recipient was very happy with the flowers

Date of experience: April 24, 2019
Barb E.
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Great shopping experience
April 24, 2019

Great shopping experience
But would have liked a better description of 'bear' & what size chocolates were

Date of experience: April 24, 2019
Michael M.
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Excellent Options
April 24, 2019

Excellent Options

Date of experience: April 24, 2019
la s.
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Great work
April 24, 2019

Great work

Date of experience: April 24, 2019
Rebecca I.
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When using Apple Pay, a little more explanation about the checkout process would have been helpful. I was afraid I was going to pay for them twice or not have the item delivered to the correct address.

What I received wasn't quite the same as what was pictured but it was still a lovely seasonal arrangement. I did not select the guaranteed morning delivery but they arrived just before noon.

Date of experience: April 24, 2019
Karen R.
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I gave the wrong phone number for the delivery
April 24, 2019

I gave the wrong phone number for the delivery. The florist called because the person was not home. So then they called me to follow up. That was nice. The flowers were delivered in a timely manner. Thanks

Date of experience: April 24, 2019
Nicole F.
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My friend received alternate flowers that I'd value as less. They seemed like an out of season style and also had a poor typo on the card sent. Will not use this service again I am embarrassed

Date of experience: April 24, 2019
LeAnn Z.
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Beautiful assortment of plants!
April 24, 2019

Beautiful assortment of plants! I would buy these again! I am very pleased with my purchase! Thank you for doing such a wonderful job!

Date of experience: April 24, 2019
Sherry S.
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Very easy to use and my daughter love the flowers

Date of experience: April 24, 2019
Janice B.
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The flowers arrived in a box and they were squished and wilted. If I had known that they were going to be delivered by UPS instead of a flower company, I would have ordered from someone else. I am terribly upset with the product that I received especially knowing that I spent close to $100 on this order.

Date of experience: April 24, 2019
Jessica M.
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My friend loved her flowers!
April 24, 2019

My friend loved her flowers! They were very well done and beautiful.

Date of experience: April 24, 2019
Cindy D.
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My daughter-in-law loved the flowers, and my grandson loved the chocolates!

Date of experience: April 24, 2019
Sheila R.
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This is my second order and I will continue to use this site. Also refer to my daughter who was also please with the service.

Date of experience: April 24, 2019
Laura W.
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Normally this wouldn't be an issue because you usually order 1 item at a time, however I ordered for 5 girls in the office for Admin day and thought they would all come together from the same florist so they would arrive together and be similar. But they came in 3 separate deliveries spaced about 1/2 hr to an hour apart from 3 different florists. However they were all nice.

Date of experience: April 24, 2019
Rosio K.
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Easy and friendly to use
April 24, 2019

Easy and friendly to use
Pretty self explanatory not like other sites

Date of experience: April 24, 2019
Sandy G.
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Time was outstanding
April 24, 2019

Time was outstanding.

Date of experience: April 24, 2019
BW O.
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Easy to order
April 24, 2019

Easy to order - picked same day delivery as it was offered and ended up paying an additional fee for same day/expedited delivery.

No follow up necessary if delivered today as indicated on order.

Date of experience: April 24, 2019
Tereissa S.
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This was the easiest order for several bouquets that I have ever done.

Thank you,
Tereissa

Date of experience: April 24, 2019
Katie S.
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Awesome delivery!
April 24, 2019

Awesome delivery!

Date of experience: April 24, 2019
Jenn M.
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What I ordered for my mom and what was delivered to her was not at all what I wanted. I contacted the site right away and got a small refund back for my troubles.

Date of experience: April 24, 2019