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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Steve P.
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Luv it!
April 27, 2019

Luv it!

Date of experience: April 27, 2019
Jennifer A.
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Beautiful flowers but I I'm upset that we can't have deliveries made from purchase of 24.99 orders they have to be 49.99 to actually be able to be delivered and still pay for delivery, if I have to pay for delivery any way why can't we do smaller amount orders. But over all the flowers are beautiful.

Date of experience: April 27, 2019
Janine L.
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Daughter received arrangement and loved it!
April 27, 2019

Daughter received arrangement and loved it!

Date of experience: April 27, 2019
New Mexico
1 review
1 helpful vote
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I couldn't believe my eyes when my daughter sent me the photos of the flowers I ordered. They looked nothing like the photo on the website. So I contacted customer service with the photo and demanded my money back. They sent me a form letter saying they would refund 25%. I said I would not accept that. Anything less than 50% and I would file a complaint with the BBB. So here I am... writing a bad review. Never again!

Date of experience: April 27, 2019
Nelia A.
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Both Delivers were beautifully arranged Daughter and Granddaughter are both Pleased Thank You

Date of experience: April 27, 2019
Cathy m.
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Everything I've ordered in the past has been beautiful and met or exceeded expectations! I'm confident this will be the same.
After delivery note* It was :)

Date of experience: April 27, 2019
Paula P.
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From You Flowers offers a good variety of flowers, cakes, and unique gifts to send for any occasion. Easy to use website.

Date of experience: April 26, 2019
Jon B.
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Ordering was easy hope flowers are delivered on time first time user. She got them and loved them thank you

Date of experience: April 26, 2019
Jon J.
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The first delivery went off without a hitch
April 27, 2019

The first delivery went off without a hitch. 2/2 is the result so far. Shopping experience is easy enough...I also like the options to adjust order(s). Like Arnold says, 'I'll be back!'

Date of experience: April 26, 2019
Rose Q.
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Not seeing actual plant hard to say if it was close to online picture and since it was a present not polite for me to ask for a photo of item received. I do believe it was sent on time and I appreciate that. I did find extra charge of $15.00 quite high.

Date of experience: April 26, 2019
PATRICIA M.
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IT'S QUICK AND EASY THE CHOCOLATE DESERTS ARE OUTSTANDING AND AMAZINGLY FRESH

Date of experience: April 26, 2019
Debra R.
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Easy order great app!
April 27, 2019

Easy order great app!

Date of experience: April 26, 2019
Roberta W.
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So easy to order with lots of options
April 27, 2019

So easy to order with lots of options

Date of experience: April 26, 2019
Ty L.
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Didnt come til day after
April 27, 2019

Didnt come til day after

Date of experience: April 26, 2019
Maria M.
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Beautiful arrangement!
April 27, 2019

Beautiful arrangement! Excellent service!

Date of experience: April 26, 2019
Angie T.
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Fromyouflowers.com always comes through!
April 27, 2019

Fromyouflowers.com always comes through! I'm picky and indecisive so sometimes I wait until the last minute but they continuously have more variety and beautiful selections without insanely high Same Day Delivery prices. I've compared FYF to a few others but I still choose these guys time and time again!

Date of experience: April 26, 2019
erica C.
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The flowers were not anywhere near what the photo showed when I ordered online. Granted, they were still pretty, but different flowers.

Date of experience: April 26, 2019
MagdaLiska K.
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I felt that the "premium" version was not worth the extra money as I thought it was not extra fabulous looking from the standard version (literally did not look upgraded from the online picture). It actually looked like it was rushed or thrown together, i even added two more flowers from my own garden to fill in the gaps. It did smell wonderful and the vase was very pretty.

Date of experience: April 26, 2019
Elaine B.
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I had to enter it four times before it went through and even then haf to switch to a desktop. After receiving them I'm a little disappointed. A few look tired, a couple are brown. I almost broke the glass trying to.undo everything. And the chocolates were only 4 for $10. I was expecting more for that price

Date of experience: April 26, 2019
Laura P.
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You're order originally said it was $35.99 and at checkout it was back to the original price of $44.99. Not only that but when the package was received the chocolate on the cookies were melted so they weren't properly packaged. This is very upsetting considering the large sums of money i paid for this for my fathers 54th birthday and i won't even be able to spend it with him, and the one thing i send him to make him feel happy is ruined by your poor packaging.

Date of experience: April 26, 2019