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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gigi Q.
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The delivery was supposed to be in a nice design metal vase but it was substituted with plain wood stick that was come with few green plants. I was disappointed with this, but the delivery arrangement was nice.

Date of experience: May 26, 2019
Tracy C.
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So far it has been easy and a pleasant shopping experience. Hopefully the flowers are quality and beautiful!

Date of experience: May 26, 2019
Barbara S.
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The recipient raved about the lilies!
May 26, 2019

The recipient raved about the lilies!

Date of experience: May 26, 2019
Jessica G.
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It seems that the flowers we're a bit older and withered. But they are beautiful.

Date of experience: May 26, 2019
Kathy W.
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Through no fault of yours...
May 26, 2019

Through no fault of yours...my daughter was ill and left work by 1:00 p.m. The flowers arrived at her work after she was gone and because of Memorial Day wk-end she won't see them until Tuesday.(4 days later) I paid over $55 for them, so it's like she never received them, so the experience was very disappointing for me.

Also, her work sent her a picture of the flowers, and they were much different and smaller than the ones I picked online.

Date of experience: May 26, 2019
Robin S.
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The service was very fast...
May 26, 2019

The service was very fast...i seen a picturd of the arrangement and it wasnt that special...very plain

Date of experience: May 26, 2019
frank r.
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14 dollar service and handling fee caught me off guard

Date of experience: May 26, 2019
LyNniya W.
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It was a success but she was left wondering who sent it because the card with his name and message on it wasn't delivered. She eventually figured it out.

Date of experience: May 25, 2019
Teresa U.
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The total was considerably more than it said it would be. Also a different amount for the flowers. That was a little disappointing.
I am very happy that the service was available to deliver where I needed it to. However, I saw that the delivered flower bouquet was not as pleasing looking as the one in the photo, and I was disappointed a little about that honestly. It looked perfect in the picture, but the delivered product was not balanced like the one in the picture. But all and all I'm just thankful I could get it delivered there so thank you.

Date of experience: May 25, 2019
Ron S.
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Beautiful flowers, delivered on time for our daughter's Birthday.

Date of experience: May 25, 2019
E H.
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When I filled out the order 2 nights ago and put it in the basket, the price was 39.99. When I returned to finish the order tonight I couldn't find it, so had to do it all over again, and the price went up to 42,99.

This was a gift sent to my grandson in another state, so I do not know what time it was received. You should take this into account when asking for reviews. As far as I know everything was good.

Date of experience: May 25, 2019
Lois S.
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What I ordered and what was delivered to the parents of a newborn are two different things. They did not use half the flowers shown in the picture I ordered from, (no baby's breath or gerbera daisies), and the vase base, which was supposed to be a pink baby ABC block was a simple pink block with no lettering. Poorly arranged. Will never order from this site again. Don't waste your money.

Date of experience: May 25, 2019
Mary M.
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What I ordered was not what was delivered
May 26, 2019

What I ordered was not what was delivered. Wish I could attach the pictures of what I ordered and What was delivered. Will not waste my money again.

Date of experience: May 25, 2019
Janice M.
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The only negative was having to pay@$15 extra for weekend delivery. If it wasn't so important to me that my friend have them now instead of next week;I'd never have done this.

Date of experience: May 25, 2019
Julie J.
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Good hoping what I see is what I get...
May 26, 2019

Good hoping what I see is what I get...Update Flowers were delivered on time as promised but picture online was totally different from what was sent... flowers were supposed to be peach with green flowers... they came baby pink and white... they are fresh vase is pretty but overall arrangement is not the bigger upgraded size I ordered :(

Date of experience: May 25, 2019
Billy K.
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Super quick and easy
May 26, 2019

Super quick and easy. I love the price too!

Date of experience: May 25, 2019
Amy P.
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Great quick service!
May 26, 2019

Great quick service! Well priced!

Date of experience: May 25, 2019
Christine S.
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Nice products, easy to shop and ship
May 26, 2019

Nice products, easy to shop and ship

Date of experience: May 25, 2019
Priya Y.
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The discounts are luring but in the end, service charges and taxes bring it back to aprox the same amount, no matter which code one has used.

Only later I realised that while checking out the total was approx 40 dollars, including taxes and service charge, but the reciept we received from PayPal showed 50 dollars.

The bad experience doesn't end here, I had paid extra for same day delivery but the product was delivered a day after.

I am very unhappy with the whole experience.

Date of experience: May 25, 2019
AB Q.
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Good all around
May 26, 2019

Good all around

Date of experience: May 25, 2019